HP Scanner's broke with 24H2 updates

Hi there, I am facing the same issue after the recent windows update.

We are experiencing this same issue with multiple scanner models, and I was hopeful yesterdays update would fix the issue, so I downloaded the .msu for KB5046617 and installed it manually. It would seem the "USB Printer Support" driver is still the same version as before, and did not fix this issue. I tried installing usbprint.inf drivers from 23h2, after disabling driver signature enforcement, but 24h2 replaced them with the broken ones, again.

For the scanjet pro 3000 S4, I was able to follow the steps suggested here: https://h30434.www3.hp.com/t5/Scanning-Faxing-Copying/Windows-11-Version-24H2-stopped-Scanner-connection/td-p/9217665 but I had to choose a different .inf file in the DriverStore folder -- whichever one has the 3000 S4 device drivers listed. However, if the scanner goes into standby mode or is turned off/on again, it quits working until the computer is rebooted - a temporary fix.

Those steps aren't working for me with the HP Scanjet Pro 2600 F1, as I can't seem to find it listed.

Did the Patch Tuesday update fix this issue for anyone?

Unfortunately not. I know that level 2 said level 3 were working with Microsoft on an update but I don't think this Tuesday update did much to fix the issue but level 2 said rolling back the computer to 23H2 may fix the issue....but we are not going to do that and just hope HP and Microsoft realize how urgent his issue is for many businesses including the medical sector.

I have the same problem. I did fix it by rolling back the update, but in our firm we must have everything up to date so an update from microsoft that resolves this issue would be wonderful.

I will try to re-install the drivers tomorrow and update this message with the results.

Please share your results. We are going on way too long with only a few people who are able to scan (because their OS hasn't updated yet). But a lot of people who can't and we need to keep things up to date.