HP Scanner's broke with 24H2 updates

Anonymous
2024-10-29T14:35:06+00:00

After the 24H2 updates the HP Scanner 2000s2 and the N4000 series scanners will not work. It all happened when the host USB drivers updated. Has anyone had this issue and if so do you have a fix. All scanners in our school district were working great until the 24H2 was pushed out.

Any suggestions would be appreciated.

Thank you.

Windows for home | Windows 11 | Install and upgrade

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  1. Anonymous
    2025-03-27T16:46:13+00:00

    I have not had a chance to try my HP Scanner. Since I scan so much, I ended up buying an Epson ES-580W, this scanner works just fine since it is wireless. However hopefully in the next couple of weeks I can get my HP Scanner plugged back in to see if it works with the new updates.

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  2. Anonymous
    2024-12-17T12:23:41+00:00

    It has not fixed our issue either. It did until the system was rebooted. We have HP ProBook s in district.

    So frustrating!

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  3. Anonymous
    2024-11-22T20:39:28+00:00

    Please share your results. We are going on way too long with only a few people who are able to scan (because their OS hasn't updated yet). But a lot of people who can't and we need to keep things up to date.

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  5. Anonymous
    2024-10-29T17:05:01+00:00

    I understand that your frustration when major updates disrupt device compatibility .

    Congrats on nearly 40 years in tech! Thanks for sharing your experience

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