This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
I upgraded my laptop to Windows 11 24H2 since October 4 2024 using it's installation assistant, but after nearly a month of using it, I've ran into having bugs, issues and slow Windows startup speeds.
I can't stand with bugs on 24H2 anymore, so my last option is to probably roll back to Windows 11 23H2, but the "rollback option" was greyed out for over 10 days.
Is it possible to downgrade to Windows 11 23H2 without losing any data? Thanks.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi, I am Dave, I will help you with this.
With a large feature update like version 24H2, the roll back option is only available for 10 days after the upgrade, after that, the only way to go to version 23H2 would be to create a bootable Windows USB and use that to clean install version 23H2.
However, the problem with that now is, that on the Microsoft website, they now only provide the ISO and USB for version 24H2, they no longer provide a download for version 23H2.
So does that mean I have to back up all my files before performing a clean install?
Yes, that is correct, it is the only method to get back to version 23H2 now, were you able to find a 23H2 ISO to perform the clean install of Windows 11?
I'm going to correct some of the MS Employees and the MS Chat room tech support here "YEAS you Can go back to 23H2 the that came with you're PC my pc manifacture has it on there web the version that came with my pc I don't have to do a clean Install <--- -----> I can down greade like the 60 dat GO back you set in register edit just have you're back up file it's compressed in windows.old they didn't wipe it cause you can still use you're files fro there If you have the training and the chatters here know this Or I should get the person that worked for MS he should be how to do find the file then activate the goback in the cmd pulling the file from the cmd through the windows .old ......and it worked I used to do this all the time with win 2000 to windows Me admin dvd i still have them lol The commands are the same you just have to add the Older verions back prevision vions and turn them on then you can can install them MS turned these off with ea new verions of windows if you know how to turn back go for it you can get all you're files and personal folds back and not loose a thing
If you still want to go forward and you saw an error unable to deal with in 24H2 and don't want to go through all the trouble reversing back to 23H2. You can type "help" in the windows search on your taskbar and in the items that comes up click on "Get Help" and when a dialog comes up type "help" again this time you should see the button "Contact Support" and then choose your product, and go for technical support. This should be a free support from Microsoft as they are aware of these types of issues and are willing to help as they would want you to always go forward and not backward. I had a similar issue and got help this way. I hope this helps!
