windows 11 version 24H2 not updating

Anonymous
2024-10-21T02:42:27+00:00

i keep trying to update the latest one which is windows 11 version 24H2, but i keep getting the " We couldn't update the system reserved partition" I'm not that good with computers so if someone can help me resolve this issue that would be dope!

Windows for home | Windows 11 | Windows update

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Ivan B 124.5K Reputation points Independent Advisor
2024-10-24T12:55:21+00:00

Hi ,

Search for cmd. Press-and-hold or right-click on Command Prompt in the results, and select Run as administrator.

At the command prompt, type mountvol y: /s and then hit Enter. This will add the Y: drive letter to access the System Partition.

Switch to the Y drive by typing Y: and press Enter. Then, navigate to the Fonts folder by typing cd EFI\Microsoft\Boot\Fonts. Once there, type del *.* to delete font files. The system may ask you if you are sure to continue, press Y and then Enter to continue.

Credits.: https://support.microsoft.com/en-us/topic/-we-c...

Hope this helps.

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44 additional answers

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  1. Anonymous
    2025-05-19T04:08:09+00:00

    it just says "The directory is not empty." when I try but I only have 2MB left so I cant update my PC

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  2. Anonymous
    2025-02-20T10:06:59+00:00

    If the failure to upgrade Windows is due to insufficient free space within the EFI partition or the message reports " We couldn't update the system reserved partition" then there are three methods to consider:

    a) Temporarily removing files that Windows recreates after a successful upgrade

    b) Using third party software to move / resize partitions

    c) Creating a new partition

    For troubleshooting help please open a new thread and post a link into this thread.

    1. Please run the V2 log collector and post a share link into this thread using drop box, or google drive

    BSOD - Posting Instructions - Windows 10 Forums

    BSOD - Posting Instructions | Windows 11 Forum (elevenforum.com)

    https://www.tenforums.com/tutorials/3813-language-add-remove-change-windows-10-a.html

    https://www.tenforums.com/tutorials/136792-change-display-language-windows-10-a.html#option1

    1. Run: upgrade_failure_info > post a share link

    Ten Forums - Windows 10 Help and Support Forum

    Batch files for use in BSOD debugging - Windows 10 Help Forums

    Batch files for use in BSOD debugging - Windows 10 Help Forums

    1. Run disk partition info > post a share link

    https://www.tenforums.com/attachments/bsod-crashes-debugging/355861d1640707960-batch-files-use-bsod-debugging-diskparinfo.bat

    Batch files for use in BSOD debugging - Windows 10 Forums

    1. Open disk management > widen rows and columns > post a share link

    How to Post a Screenshot of Disk Management | Tutorials

    For share links please use drop box or google drive.

    Make sure that links are available without sign in.

    https://support.google.com/drive/answer/2424384?hl=en&co=GENIE.Platform%3DDesktop

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  3. Anonymous
    2025-02-16T01:10:00+00:00

    I found that no partition manager (including AOMEI) would move the 2nd (reserved) partition to free up space to enlarge the first (EFI) partition.

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  4. Anonymous
    2024-12-24T12:11:35+00:00

    The free one.

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