Problem in network Windows 11 24h2

Anonymous
2024-10-02T19:40:22+00:00

After updating to the new Windows 11h2, some machines experienced network issues with both cable and Wi-Fi. They connect but don’t get network access and receive an IP address starting with 169…, resulting in no internet or network connection. I updated drivers, firmware, and reset the network settings. The machines’ MAC addresses haven’t changed. Does anyone know what could be causing this?

Windows for home | Windows 11 | Install and upgrade

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  1. Anonymous
    2024-12-28T10:46:33+00:00

    Use IPCONFIG /ALL

    and examine whether a fake DNS server (which is not advertized by your DHCP server) has been inserted on top of the list of DNS servers.

    This DNS server having an IPV6 address does not resolve correctly, especially your internal hosts.

    Also your local domain suffix is not taken into account.

    If I disable IPV6 at the interface level, the networking seems to be alright.

    As I had also problems with the RDP client, I decided to revert to 23H2 (remember: this is possible only for 10 days after the upgrade)

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  2. Anonymous
    2024-12-28T04:21:04+00:00

    In this thread, one person suggested to disable IPv6 on their computer's networking configuration. Did you try that?

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  3. Anonymous
    2024-12-28T00:39:35+00:00

    Thank you Melvin Klassen for the detailed response. As the origin of this thread from months ago when I first troubleshoot these issues related to Windows update 24h2. This issue is 100% related to the device and something changing within the update. I now have a few computers in our enterprise network running Windows 11 that experience this issue after the update is installed. Today I took a different a route and attempted multiple of the "solutions" found within this thread to no avail.

    The issue is 100% related to the updated as rolling back once again resolved all the issues. The issue is 100% related to the update, but does not seem to effect all devices, for instance I am on a similar model Dell Precision laptop running a similar dock as the computer with the issue today. The issue affected two physical ethernet NIC's as well as the WiFi NIC.

    When I have more time I will troubleshoot the issue again and see what new things I can chase down while Microsoft turns a blind eye!

    For anyone else who experiences the issue attempt to ping or remote desktop into a local computer by IP address. Also attempt to ping an outside source by IP address 8.8.8.8 for instance. If this works it will help narrow down whatever is causing the issue. I was successful in this today proving I have network, but DNS is not resolving correctly or being blocked by some change 24h2 is making.

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  4. Anonymous
    2024-12-28T00:15:11+00:00

    The Connection icon changed to showing a connection, but still no

    internet.

    So, there's nothing wrong between your device and the "LAN" side of cable-modem. If you use the IPCONFIG command, the output should be similar to:

    Ethernet adapter Local Area Connection:


    IPv4 Address. . . . . . . . . . . : 10.0.0.133

    Default Gateway . . . . . . . . . : 10.0.0.1

    DNS Servers . . . . . . . . . . . :

                                      **64.59.160.13** 
    
                                      **64.59.161.68**
    

    showing that the cable-modem is on your LAN, using "10.0.0.1", and a DHCP-server has assigned "10.0.0.133" to your device, and showing the DNS-servers your device will query.

    Logging-in to the cable-modem, I see:

    Internet:Active

    WAN IP Address (IPv4):70.66.129.43

    WAN Default Gateway Address (IPv4):70.66.128.1

    Primary DNS Server (IPv4):64.59.160.13

    Secondary DNS Server (IPv4):64.59.161.68

    showing that the cable-modem has a "public" IP-address, and communicates with the ISP's router at "70.66.128.1", and uses the same DNS-servers as my device.

    Have you tried a power-off/power-on of the cable-modem, to get it to completely "refresh" its connection to your ISP?

    We are getting DHCP on both Ethernet and WiFi without issue.

    That's perfect communication between your device and the cable-modem.

    I am unable to get to anything through DNS

    What IP-address(es) do show (as above) for your device, and for the "WAN" side of the cable-modem?

    I can navigate via IP and ping 8.8.8.8 outside of the network.

    $ ping -4 dns.google

    Pinging dns.google [8.8.8.8] with 32 bytes of data:

    Reply from 8.8.8.8: bytes=32 time=14ms TTL=119

    Reply from 8.8.8.8: bytes=32 time=11ms TTL=119

    Reply from 8.8.8.8: bytes=32 time=11ms TTL=119

    Reply from 8.8.8.8: bytes=32 time=10ms TTL=119

    **Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)**
    

    Note that my DNS-servers resolved the name "dns.google" to the 8.8.8.8 IP-address. Your output may be different, namely "unable to resolve ...", or something like:

    Pinging 8.8.8.9 with 32 bytes of data:

    Request timed out.

    Request timed out.

    Request timed out.

    Request timed out.

    **Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)**
    

    when I PING'd a "nearby" IP-address.

    Whatever is happening appears to be DNS related,

    Agree, but where is the issue? Maybe, wrong IP-addresses inside the cable-modem for the DNS-servers?

    Setting a static IP also did not resolve the issue

    nor changing the DNS manually.

    That is to be expected, since the problem seems to be "elsewhere", because there is nothing wrong on your device.

    Somehow, the responses from the DNS-servers are not reaching your device ("filtering" inside the cable-modem), or Windows on your device is "blocking" those DNS-responses.

    Do you have any "Internet Security" packages that might be blocking the responses, such as "Norton 360" or "McAfee"?

    Do either of those apps write "log-files" that record each "blocking" action?

    Do you (or a friend) have another Windows computer, that you can connect to the cable-modem? If so, does that system function correctly?

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  5. Anonymous
    2024-12-27T19:37:32+00:00

    Tried this today in our network with no solution. The Connection icon changed to showing a connection, but still no internet. Through further troubleshooting with this specific laptop. We are getting DHCP on both ethernet and WiFi without issue. I am unable to get to anything through DNS however I can navigate via IP and ping 8.8.8.8 outside of the network. Whatever is happening appears to be DNS related, setting a static IP also did not resolve the issue nor changing the DNS manually.

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