SGeorge_716: have you read through this thread, and have tried some of the suggestions that were posted?
Can the IT Department that manages the work network help you, if you bring your Surface to their office, and show them the issue?
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After updating to the new Windows 11h2, some machines experienced network issues with both cable and Wi-Fi. They connect but don’t get network access and receive an IP address starting with 169…, resulting in no internet or network connection. I updated drivers, firmware, and reset the network settings. The machines’ MAC addresses haven’t changed. Does anyone know what could be causing this?
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SGeorge_716: have you read through this thread, and have tried some of the suggestions that were posted?
Can the IT Department that manages the work network help you, if you bring your Surface to their office, and show them the issue?
I can get on any network - except my work network.
I was the only person in the building using my Microsoft Surface 5 laptop computer while the networked computers in the building were down because of the crash. When IT did the fix and reboot of the system, I got booted off the internet and have never been able to get back on. This is frustrating because I bought this laptop especially for work.
Please advise and provide a fix to this problem?
In reply to JethroAG's post on December 27, 2024
In this thread, one person suggested to disable IPv6 on their computer's networking configuration. Did you try that?
To address both solutions at once. I did disable IPv6 and verified NIC was showing proper settings for DNS and IP's allocation. Up to statically assigning the address and DNS servers with no change in the problem.
Werkt weer OKE
geen problemen meer
john