Windows 11, "no audio devices found" both input and output. What happened to my speakers in the laptop?

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Anonymous
2024-09-12T17:32:44+00:00

Windows 11, "no audio devices found" both input and output. What happened to the speakers in my laptop?

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Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-10-28T19:11:24+00:00

    I found your reply more helpful than the Microsoft agent. I also had an error under Intel High Definition DSP.

    How can this problem be a hardware issue when the problem exists on Lenovo, Dell, HP, etc.

    Very frustrating as it happened out of nowhere.

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  2. VARADHARAJAN K 9,726 Reputation points Volunteer Moderator
    2024-10-21T15:38:28+00:00

    If your device model is UM5606WA, then install this V6.0.9694.1, if already tried means, share hardware device id of realtek audio chip

    New ASUS Zenbook S 16-UM5606WA 14 Inch Laptop | ASUS India

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  3. Anonymous
    2024-10-21T09:38:39+00:00

    Thanks Brian! I am contacting the supplier, Palicomp.
    Regards

    John

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  4. Anonymous
    2024-10-21T05:03:52+00:00

    I have an Asus Zenbook S16 (Ryzen AI hx 365 processor). The sound will drop at random times, often in as little as 10 minutes after the machine is booting. Certainly 5 times a day or more! The only repeatable solution is to reboot.

    Sometimes I can uninstall the driver and scan for changes, which reinstalls the driver. When the driver is reinstalled, it no longer says, "Speaker and Mic not Found", it finds the Realtek driver but sometimes it does not work.

    In device manager (Windows High Definition Audio Driver) it says :

    Windows has stopped this device because it has reported problems. (Code 43)

    This is perhaps an error that window should NOT stop the device because it has reported problems?

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  5. VARADHARAJAN K 9,726 Reputation points Volunteer Moderator
    2024-10-21T04:21:19+00:00

    Share the hardware device I'd realtek audio chip

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