Try a response in english. I'm not a programmer. Microsoft screwed this up. They need to fix it.
They expect you to buy new hardware or reinstall the operating system or take it to a repair shop. You are on self help. Ramesh on the link does help people by reading their log files but he must be a busy chap. You need to know your way around the system for people when guidance is given. If you don't, then you are stuck.