Windows 11, version 24H2 won't install

Anonymous
2024-11-14T16:51:47+00:00

Hello

I never had any problems with my PC .

Windows 11, version 24H2 update is ready to install, I approve the restart, it starts working, stops at 68% for 5 minutes, then restarts and turns off PC. When I booth back, it simply wants to download it and install it again.

Troubleshooter shows Error but offers no solution.

I have downloaded the ISO and followed all instructions, but 26% in, the installer just stops all goes back to windows and says Windows 11 instalation failed.

Any ideas?

Windows for home | Windows 11 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

412 answers

Sort by: Most helpful
  1. Anonymous
    2025-01-05T23:47:57+00:00

    I, for one, did run the hvciscan_amd64 tool. Apparently, it found no incompatible drivers To wit:
    C:\Temp> .\hvciscan_amd64

    VbsGetIssues: 0x00020040

    UEFI WX Memory Attributes Table required 
    
    8GB RAM required 
    

    VbsIsRecommended: 0

    HVCI incompatible driver scan start...

    HVCI: Driver scanning complete

    HVCI incompatible driver scan passed!

    And still, the dreadful update won't install. This little game has now lasted far too long. Let Microsoft sort that boo-boo out until one can install the thing without all those convolutions it has put its users through.

    The whole caboodle is a digital scandal. Meanwhile, let whoever is in charge include me out. I'm giving up.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2025-01-05T23:37:49+00:00

    Did you run the hvciscan_amd64 tool to identify non compliant drivers, and the farbar tool?

    Yes I agree if it gets to 70% and unravels then it's the final boot where it doesn't like things where memory integrity is enforced. Hvciscan will be the point of weeding out duff drivers. Hanging onto non Microsoft programs that do stuff like virus have to be ditched. Farbar will tell you what's on it.

    I did have an introduced non compatible driver that blew out at 30%. Basically I never had that driver till I updated the driver which people say do... isn't always a good idea. Lucky I knew which one I'd updated and a Google picking up Insider experience earlier in the year... picked up on the driver being problematic so I reverted back. Was at 70%, then 30%... then got it back to 70% then found the HVCISCAN suggestion from 2023 that did the trick after the surgical removal of the offending driver that had been knocking about from the outset. Just the one. An Adobe DVD driver... it might have got in via Adobe Photoshop.

    ISO method don't take the updates, the default, toggle to not now. Those driver updates will be done later within the system. I'm not convinced it wasn't reintroducing the 30% rogue one which I'd found was not compatible In getting beyond 30%.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2025-01-05T22:53:39+00:00

    Did you run the hvciscan_amd64 tool to identify non compliant drivers, and the farbar tool?

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2025-01-05T22:21:20+00:00

    I have repeatedly tried to install 24h2 without success. I have done all the steps outlined in the post to include trying to install with an ISO. I ran the health check which basically tells me that this computer meets all the hardware requirements; not surprise since it has been running Windows 11 for several years now.

    I am at a loss. If I don't need to install it, fine, but I want to quit having the update download the next day after a failed install. Also, will I get other updates without getting past this particular one?

    This has been the worst update I have had to deal with. I have two laptops that the update ran on, but my Dell XPS 8930 is just not a happy camper.

    Bob

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2025-01-03T17:55:32+00:00

    I found this interesting article from Dec 29, 2024:

    Microsoft Warns Millions Of Windows Users—Do Not Install This Update On Your PC

    That's been known for a few days now. If you have the December update installed, cumulative you are fine... but there is another one now 🤣. You'll find that. That's don't install via MSI the cumulative updates and if you have delete and install another way.

    Think if they aren't updating you are probably better to do the inplace restore / repair then it will rebuild to December or onwards. I'm looking to see how the January cumulative update installs if there is one.

    Was this answer helpful?

    0 comments No comments