Windows 11, version 24H2 won't install

Anonymous
2024-11-14T16:51:47+00:00

Hello

I never had any problems with my PC .

Windows 11, version 24H2 update is ready to install, I approve the restart, it starts working, stops at 68% for 5 minutes, then restarts and turns off PC. When I booth back, it simply wants to download it and install it again.

Troubleshooter shows Error but offers no solution.

I have downloaded the ISO and followed all instructions, but 26% in, the installer just stops all goes back to windows and says Windows 11 instalation failed.

Any ideas?

Windows for home | Windows 11 | Windows update

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  1. Anonymous
    2024-12-21T18:56:10+00:00

    I have tried updating - deleting, reinnstalling. Now I got an option to reroll back an earlier update to fix issues by reinnstalling. Well. It cannot even do this now. Guess I will have to live without this update. Especially given the neverending loop I seem to get into if I try to choose any "click here to get help"-button I meet on my way..

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  2. Anonymous
    2024-12-21T18:49:46+00:00

    Yes, as I said. I tried this. Didn't work,

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  3. Anonymous
    2024-12-21T16:23:31+00:00

    Tried this - after trying to update for a month. Still no luck.

    I get a few different error codes - and for the most part it looks like microsoft don't think I have a laptop that meets the win11 requirements - and I should consider buying a new one. Problem is - this is a new one. It allready HAS win11 installed. I have made sure enough disc space has been freed. Lost track of all other helpful advice I have tried following, but it really starts piling up.

    Getting real tired of this sh*t..

    It's where I think Microsoft has bitten off more than it could chew with this update since it's changed the rules and re-engineered too much to make a smooth path from W11 23h2 to W11 24h2. The issues were picked up in the Insider programme and not dealt with, that's the view of those people involved with it.

    You got to dump all the non Microsoft virus programmes, all the clever disk management stuff, all the special programs you dearly love. Put that technical hat on if doing yourself. The problem is where they tell you to update old driver, which ?. Updating those drivers can cause the first boot to fail. It's a question of good notes and being methodical as you start to update drivers. None of my drivers needed updating just a rogue memory integrity one on second boot removed.

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  4. Anonymous
    2024-12-20T16:01:34+00:00

    No problem, Ramesh. Hopefully what we worked on will help you help others. Lots of folks on this thread (and other earlier threads) are sweating through this upgrade. In some ways, this was easier than when I replaced my motherboard and CPU and upgraded from Win 10 to 11 at the same time a couple of years ago.

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  5. Ramesh 181.1K Reputation points Volunteer Moderator
    2024-12-20T03:38:01+00:00

    Open the folder "C:\WINDOWS\ServiceProfiles\LocalService"

    Rename NTUSER.DAT to OLDNTUSER.DAT

    Download the rectified NTUSER.DAT****and save it to the desktop.

    Move the file to "C:\WINDOWS\ServiceProfiles\LocalService".

    Re-run the Windows 11 setup.

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