This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
How do I get my Realtek Audio Driver back on my HP laptop? It has completely disappeared. It is no longer in the Device Driver to add back or update. Ive tried to find the device driver by going to to device manager there is no audio to choose from and when I go down to the sound it only shows Bluetooth devices that are not in use anymore.
Thank you
Robyn F
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hello Jonathan,
I have restarted my computer and I still and not able to find the audio. I don't know what else to do at this point. I thank you so much for your help. It has taken me all day to figure out how to get back to this thread to respond to you after restarting my computer.
If you have any other suggestions please let me know thank you so much again.
Robyn F
Press Windows key + R and type mmsys.cpl
Do any sound devices appear?
Nothing, just the Bluetooth headsets that are not in use anymore.
Click on start menu and type Device Manager
Click View Menu > Show HIdden Devices
Expand sound video and game controllers
Take a screenshot and post it here please
Here ya go, also nothing. Only shows the Bluetooth headsets again.
I'm sorry, I should have told you that I had checked all of the places when I restarted my computer.
just incase you want this screenshot as well
