How do I get my Realtek Audio Driver back on my HP laptop?

Anonymous

How do I get my Realtek Audio Driver back on my HP laptop? It has completely disappeared. It is no longer in the Device Driver to add back or update. Ive tried to find the device driver by going to to device manager there is no audio to choose from and when I go down to the sound it only shows Bluetooth devices that are not in use anymore.

Thank you

Robyn F

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Jonathan Deives 81,435 Reputation points Independent Advisor

2024-11-25T15:27:09+00:00

After downloading, open the folder and run install.cmd, restart the computer and do a test.
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Anonymous

2024-11-25T15:48:40+00:00

Yes I believe I followed everything you have told me to do.

This is the link correct, if so I guess I should have told you it did not create the 149476

Download this audio driver again.
https://ftp.hp.com/pub/softpaq/sp149001-149500/...

It will create a folder "C:\SWSetup\SP149476"
Run HPUP.exe and continue with the installation.

Is this what you are telling me to download now again? then run the install.cmd?
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Jonathan Deives 81,435 Reputation points Independent Advisor

2024-11-25T16:08:19+00:00

The last link is for the correct model and processor, download it, run it and it will create the folder "C:\SWSetup\SP149476".

Go to it, run (double click) install.cmd or installdrv.cmd.

Restart the computer, and test to see if the problem persists.
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Anonymous

2024-11-25T17:01:43+00:00

access was denied for both
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Jonathan Deives 81,435 Reputation points Independent Advisor

2024-11-25T17:10:27+00:00

Ok, run HPUP.exe
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