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How do I get my Realtek Audio Driver back on my HP laptop? It has completely disappeared. It is no longer in the Device Driver to add back or update. Ive tried to find the device driver by going to to device manager there is no audio to choose from and when I go down to the sound it only shows Bluetooth devices that are not in use anymore.
Thank you
Robyn F
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Try this last solution.
Click on the start menu and type Device Manager, open it
Click on Sound, video and game controllers.
Click on the Action menu > Add drivers
Select Browse... and Go to the folder "C:\SWSetup\SP149476"
Click on Ok and then next.
Wait until the drivers are added and see if the audio driver is installed.
OK I did that but i cant ell if anything has happened. Still no sound.
Ok, run HPUP.exe
access was denied for both
The last link is for the correct model and processor, download it, run it and it will create the folder "C:\SWSetup\SP149476".
Go to it, run (double click) install.cmd or installdrv.cmd.
Restart the computer, and test to see if the problem persists.
