Hello Robyn!
There is one of the solutions I had previously sent that would be to repair Windows using in-place upgrade, this should also solve the other problems.
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How do I get my Realtek Audio Driver back on my HP laptop? It has completely disappeared. It is no longer in the Device Driver to add back or update. Ive tried to find the device driver by going to to device manager there is no audio to choose from and when I go down to the sound it only shows Bluetooth devices that are not in use anymore.
Thank you
Robyn F
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Hello Robyn!
There is one of the solutions I had previously sent that would be to repair Windows using in-place upgrade, this should also solve the other problems.
Hello Jonathan,
Its been a busy day for me, but I wanted to let you know my computer is back up and running again. Still no sound and I think after the system retore I am not sure if the windows 11 has updated. I do know that none of my apps want to open, i.e.: notepad or snipit tool. I ran the link you told me about. The system test app will not open either. I want to thank you for all your help. I don't want to take up more of your time trying to figure this out. I want you to know I really really appreciate the help you have given me, the time you taken out of your busy schedule during this time to keep up with me and answer all of my question, and sending all your tricks in your bag to try and help. I do not know where to go from here but I am sure I will think of something. If you wan to continue to help figure this ok, but I do not want to be a bother to you. So thank you again and have a blessed holiday. Happy Turkey week
Thanks,
Robyn
The last solution I know of is HP audio check, a software from the manufacturer to check for sound issues;
https://support.hp.com/us-en/help/computer/soun...
See if the problem persists after using it.
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I selected a date from 11/24/2024. My computer is back up no sound. about to check DM and Settings
No Input or Output Device Found in settings
Just the Bluetooth devices in DM
I still have the Realtek in the DM/action/add leg. hardware/sound/realtek then there are plenty to choose from. however when we got this far last time that when we ran into the your device has ran into a problem blue page
See if you have the point of restoration, if you don't have you will need to repair the computer with a reset this pc option.