How do I get my Realtek Audio Driver back on my HP laptop?

Anonymous
2024-11-20T20:57:55+00:00

How do I get my Realtek Audio Driver back on my HP laptop? It has completely disappeared. It is no longer in the Device Driver to add back or update. Ive tried to find the device driver by going to to device manager there is no audio to choose from and when I go down to the sound it only shows Bluetooth devices that are not in use anymore.

Thank you

Robyn F

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Jonathan Deives 81,435 Reputation points Independent Advisor
    2024-11-27T09:38:59+00:00

    Let me know the result when you finish

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  2. Anonymous
    2024-11-27T08:05:28+00:00

    I had went back to my downloads and ran the sp155210.exe which opened the HP PC Hardware Diagnostics the app for the system test, I followed the instruction and ran the test, The realtek passed OMG LOL. I also ran an audio check, say there is no issue, so il try the link you just sent.

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  3. Anonymous
    2024-11-27T08:02:27+00:00

    I went back to my downloads and ran the sp155210.exe which opened the HP PC Hardware Diagnostics the app for the system test, I followed the instruction and ran the test, The realtek passed OMG LOL. I also ran an audio check, say there is no issue, so il try the link you just sent.

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  4. Jonathan Deives 81,435 Reputation points Independent Advisor
    2024-11-27T05:34:49+00:00

    Hello Robyn!

    There is one of the solutions I had previously sent that would be to repair Windows using in-place upgrade, this should also solve the other problems.

    https://answers.microsoft.com/en-us/windows/for...

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  5. Anonymous
    2024-11-27T05:24:07+00:00

    Hello Jonathan,

    Its been a busy day for me, but I wanted to let you know my computer is back up and running again. Still no sound and I think after the system retore I am not sure if the windows 11 has updated. I do know that none of my apps want to open, i.e.: notepad or snipit tool. I ran the link you told me about. The system test app will not open either. I want to thank you for all your help. I don't want to take up more of your time trying to figure this out. I want you to know I really really appreciate the help you have given me, the time you taken out of your busy schedule during this time to keep up with me and answer all of my question, and sending all your tricks in your bag to try and help. I do not know where to go from here but I am sure I will think of something. If you wan to continue to help figure this ok, but I do not want to be a bother to you. So thank you again and have a blessed holiday. Happy Turkey week

    Thanks,

    Robyn

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