How do I get my Realtek Audio Driver back on my HP laptop?

Anonymous
2024-11-20T20:57:55+00:00

How do I get my Realtek Audio Driver back on my HP laptop? It has completely disappeared. It is no longer in the Device Driver to add back or update. Ive tried to find the device driver by going to to device manager there is no audio to choose from and when I go down to the sound it only shows Bluetooth devices that are not in use anymore.

Thank you

Robyn F

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Jonathan Deives 81,435 Reputation points Independent Advisor
    2024-11-25T02:01:57+00:00

    If you still have Norton installed, temporarily uninstall it.

    Download this audio driver again.

    https://ftp.hp.com/pub/softpaq/sp149001-149500/...

    It will create a folder "C:\SWSetup\SP149476"

    Run HPUP.exe and continue with the installation.

    ___________________________________________________________

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    ___________________________________________________________

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  2. Anonymous
    2024-11-25T01:56:10+00:00

    Yes Windows did finally update after 10hrs, and my sound is gone again.

    Image

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  3. Jonathan Deives 81,435 Reputation points Independent Advisor
    2024-11-25T00:17:59+00:00

    Please send a photo.

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  4. Anonymous
    2024-11-24T23:39:48+00:00

    I don’t know I have to wait for the computer restart. It is still in the process of restarting. It’s been several hours.

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  5. Jonathan Deives 81,435 Reputation points Independent Advisor
    2024-11-24T21:41:03+00:00

    Is the update that was applied that of Windows? Could you provide a screenshot or photo?

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