We upgraded to 24H2 and now our SCR3310 card reader is no longer recognized and we now cannot log in with our CAC card. Is there a fix?

Anonymous

We downloaded latest drivers, removed and reinstalled the driver, tried different USB ports. It shows up as working properly in Device Mgr but that's it. The light won't come on, it ignores the reader. Help.

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58 answers

Anonymous

2024-12-12T16:49:05+00:00

The only issue with this is you only have 10 days to revert. I am well past that…
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Anonymous

2024-12-12T16:51:07+00:00

FeedBack Hub - https://aka.ms/AAtpxc2
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Anonymous

2024-12-12T18:14:57+00:00

Try downloading the driver from the website I had on my reply and see if that fixes it by itself.
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Anonymous

2024-12-12T18:21:09+00:00

I believe it was part of the rollup. KB5048667
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Anonymous

2024-12-12T19:13:13+00:00

I did several times…also DOE IT tried that, as well as other things, to no avail.
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