Our problem was resolved. It was not related to 24h2 at all. I do not know the resolution as someone else resolved it.
We upgraded to 24H2 and now our SCR3310 card reader is no longer recognized and we now cannot log in with our CAC card. Is there a fix?
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
We upgraded to 24H2 and now our SCR3310 card reader is no longer recognized and we now cannot log in with our CAC card. Is there a fix?
We downloaded latest drivers, removed and reinstalled the driver, tried different USB ports. It shows up as working properly in Device Mgr but that's it. The light won't come on, it ignores the reader. Help.
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Windows for home | Windows 11 | Devices and drivers
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Anonymous
2024-12-12T15:26:26+00:00 -
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 96%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3END%3C/text%3E%3C/svg%3E)
Neil D 34,305 Reputation points Volunteer Moderator2024-12-12T15:15:06+00:00 Share a link to the Feedback Hub and others affected can upvote it.
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Anonymous
2024-12-12T15:10:36+00:00 I created one too today!
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Neil D 34,305 Reputation points Volunteer Moderator
2024-12-12T14:38:40+00:00 I was responding from a previous post about a possible update being the fix.
It needs reporting to Microsoft via the Feedback Hub. Posting here won't do that. If it isn't reported there could be a long wait.
One of the cumulative updates was a security update so perhaps that was thought to be a fix.