Error with the ene.sys driver

Anonymous
2024-11-12T12:10:00+00:00

For the past few days when I load my PC up, a pop-up will appear saying "a driver cannot load on this device". I have done countless things like updating my PC seeing if that works, uninstalling those updates, trying to relocate the file in C:\Windows\System32\drivers which doesn't show at all and going through troubleshooting. None of these things have been able to work and the error still pops up. Please could I have help on what to do I have have hit a dead end on what to do. The error is shown on the top.

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

42 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2024-11-14T00:09:50+00:00

    This is what returns when you do that. Also, that error message no longer is showing up.

    DISPLAY_NAME: Bluetooth Low Energy Driver

    DISPLAY_NAME: Microsoft USB Generic Parent Driver

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments
  2. Ramesh Srinivasan 88,105 Reputation points Independent Advisor
    2024-11-12T12:45:57+00:00

    Hi Vixie, I'm Ramesh, here to answer your query at the Microsoft Community.

    Ene.sys is a driver associated with RGB lighting control. The screenshot says the driver is vulnerable and, hence, blocked from loading.

    To stop the driver from loading, uninstall the RGB software. If that doesn't help, open "C:\Windows\System32\drivers" and rename ene.sys to "ene.sys.old" and restart Windows.

    Then, run the following command to find the name of the ene.sys driver service.

    sc query type= driver | findstr /i ene

    Post the output here.

    Was this answer helpful?

    20+ people found this answer helpful.
    0 comments