Troubleshoot audio issues in Windows 11 24H2 No audio Realtek Dell 8940 Reinstalled recent Driver 6.0.9486.1, A55

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Anonymous
2024-11-25T02:56:28+00:00

Sound does not work with any output device. It started recently and seems to have started after installing the latest 24H2 Windows & Preview.

I am running OS Build 26100.2454 Windows Feature Experience Pack 1000.26100.36.0

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2024-11-27T05:56:07+00:00

    My audio device is not working properly since yesterday. Audio from the videos just stop again and again and i have to run automated diagnostics scan again and again to get the sound back and the scan shows audio problem diagnostic.

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  2. Anonymous
    2024-11-26T09:02:31+00:00

    Dear GEStJoe!

    Welcome to the Microsoft Community!

    Windows 11 Insider Preview is positioned as a preview version (early testing) rather than a production version. Your problem is that after updating the Preview version of 24H2, the audio device does not work properly. I also noticed that many users clicked the same problem as you, but this may be due to the compatibility of the driver and the system version.

    So, the solution is

    Send feedback to Microsoft with the Feedback Hub app - Microsoft Support

    you will send feedback and report to Microsoft.

    What is the Windows Insider Program?

    The Windows Insider Program is a community of millions of Windows fans

    Be the first to learn about new features in Windows.

    Windows Insider members can run platform preview versions called Windows Insider Preview versions.

    You can check out new features.

    During the Windows Preview period, Insider members can provide feedback and interact directly with Microsoft engineers so that known issues reported by users can be resolved after the next update is released.

    Thank you for your understanding and support! 

    Best regards,

    Yang.Z - MSFT | Microsoft Community Support Specialist

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