Windows 11 reached end of service

Anonymous
2024-12-08T03:26:58+00:00

Down in the system tray, it shows "Your version of Windows 11 has reached end of service. Click to download a newer version of Windows 11 to stay updated."

When I click on it, the Windows Update window opens. Its states You're Up to Date but under it, it shows "Your device is missing important security updates. Make sure to keep device on and plugged in so updates can complete.

I am not sure how to resolve.

Current installed Windows info is below

Windows for home | Windows 11 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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John Jefferson Doyon 87,730 Reputation points Independent Advisor
2024-12-08T04:07:04+00:00

Hi Ron, I'm John, a fellow Microsoft user like you.

I understand your frustration, and I’m here to help. From what you’ve shared, it seems like you're using Windows 11 version 21H2, which reached its end of service as of October 8, 2024. This means it no longer receives security updates or support. Reference: https://learn.microsoft.com/en-us/windows/relea...

To get your device up to date, the best course of action now is to perform a Repair Upgrade. This process upgrades your system to the latest version of Windows 11 without affecting your personal files or apps.

Here’s how to do it:

> Download the Windows 11 Installation Assistant from the official Microsoft website: https://www.microsoft.com/en-us/software-downlo...

> Open the tool and follow the on-screen instructions to upgrade your PC.

> Make sure to choose the option to Keep personal files and apps.

> Ensure your device stays plugged in and connected to the internet during the process.

For more detailed guidance, you can also refer to: https://answers.microsoft.com/en-us/windows/for...

This should resolve the issue and get your system updated to the latest supported version. If you need further assistance, feel free to reach out.

Click "Reply" below to let me know.

Regards,

John J.D.

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  1. Anonymous
    2025-01-06T19:38:37+00:00

    Install the 23h2 Enablement Package:

    https://catalog.sf.dl.delivery.mp.microsoft.com/filestreamingservice/files/caa3ff4a-6420-4341-aeae-33b2d7f463be/public/windows11.0-kb5027397-x64_3a9c368e239bb928c32a790cf1663338d2cad472.msu 

    Greetings

    Hi, so the solution you propose is the best one? Is there anyone else who has solved the problem with Windows 11?

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  2. Anonymous
    2024-12-22T01:16:43+00:00

    John;

    I have the same problem so I followed your steps. It have me check to see if my PC was compatible and it isn't. It says Windows 11 will not run on my OS. I just bought this laptop and they put Windows 11 on it. What do I do now? I really appreciate your help that you are giving? Should I delete Windows 11 and download Windows 10??? I'm so frustrated because it errors out all the time shutting me down right in the middle of my work. I mostly use this laptop for my craft business but it has pretty much shut me down for now! Wrong time of year not be be making things people want to buy! I have asked the people I bought this from but they are no help since I'm past my 30 day to return it!!!

    Thanks again!

    Tami Wallace

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  3. Anonymous
    2024-12-17T12:47:32+00:00

    I found a couple of videos since I asked the question in Google: I cannot update windows 11 version 21 HC.

    I found one: “How to Fix Windows 11 Update Error {Easy & Best Solution}.” and another one: “How to Fix All Windows 11 Update Errors| Updates Failed Solved”

    However, I have not yet followed through on the directions yet, but I will try, when I have time to listen carefully and pursue these directions. Of course, I would love to have the directions in writing, but no avenue for that.

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  4. Anonymous
    2024-12-10T16:50:04+00:00

    The link forces my running a Health Check. Problem is the HC reports that my processor is not supported? Not sure why?

    My processor is:

    Processor Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz, 4001 Mhz, 4 Core(s), 8 Logical Processor(s)

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