Windows 11 reached end of service

Anonymous
2024-12-08T03:26:58+00:00

Down in the system tray, it shows "Your version of Windows 11 has reached end of service. Click to download a newer version of Windows 11 to stay updated."

When I click on it, the Windows Update window opens. Its states You're Up to Date but under it, it shows "Your device is missing important security updates. Make sure to keep device on and plugged in so updates can complete.

I am not sure how to resolve.

Current installed Windows info is below

Windows for home | Windows 11 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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John Jefferson Doyon 87,730 Reputation points Independent Advisor
2024-12-08T04:07:04+00:00

Hi Ron, I'm John, a fellow Microsoft user like you.

I understand your frustration, and I’m here to help. From what you’ve shared, it seems like you're using Windows 11 version 21H2, which reached its end of service as of October 8, 2024. This means it no longer receives security updates or support. Reference: https://learn.microsoft.com/en-us/windows/relea...

To get your device up to date, the best course of action now is to perform a Repair Upgrade. This process upgrades your system to the latest version of Windows 11 without affecting your personal files or apps.

Here’s how to do it:

> Download the Windows 11 Installation Assistant from the official Microsoft website: https://www.microsoft.com/en-us/software-downlo...

> Open the tool and follow the on-screen instructions to upgrade your PC.

> Make sure to choose the option to Keep personal files and apps.

> Ensure your device stays plugged in and connected to the internet during the process.

For more detailed guidance, you can also refer to: https://answers.microsoft.com/en-us/windows/for...

This should resolve the issue and get your system updated to the latest supported version. If you need further assistance, feel free to reach out.

Click "Reply" below to let me know.

Regards,

John J.D.

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  1. Anonymous
    2025-01-26T16:47:56+00:00

    Hi Ron, I'm John, a fellow Microsoft user like you.

    I understand your frustration, and I’m here to help. From what you’ve shared, it seems like you're using Windows 11 version 21H2, which reached its end of service as of October 8, 2024. This means it no longer receives security updates or support. Reference: https://learn.microsoft.com/en-us/windows/relea...

    To get your device up to date, the best course of action now is to perform a Repair Upgrade. This process upgrades your system to the latest version of Windows 11 without affecting your personal files or apps.

    Here’s how to do it:
    > Download the Windows 11 Installation Assistant from the official Microsoft website: https://www.microsoft.com/en-us/software-downlo...
    > Open the tool and follow the on-screen instructions to upgrade your PC.
    > Make sure to choose the option to Keep personal files and apps.
    > Ensure your device stays plugged in and connected to the internet during the process.
    For more detailed guidance, you can also refer to: https://answers.microsoft.com/en-us/windows/for...

    This should resolve the issue and get your system updated to the latest supported version. If you need further assistance, feel free to reach out.

    Click "Reply" below to let me know.

    Regards,
    John J.D.

    Hi John,

    This is the meeage i received:

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  2. Anonymous
    2025-01-22T15:15:55+00:00

    Bette A, I so agree - as, I daresay, do most people - other than Microsoft. However, I do believe we are still getting security updates for our "old" Windows versions.

    W10 until October - and then via an annual payment.

    I am on W11 21H2, so I think I will continue to get security updates for the moment, but not new version updates.

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  3. Anonymous
    2025-01-05T21:17:39+00:00

    Hello,

    Same issue to me,

    This PC doesn't currently meet windows 11 system requirements

    TPM 2.0 must be supported and enabled on this PC

    TPM:TPM 1.2

    The processor isn't currently supported for windows 11. Processor: Intel@core i5-6300 U CPU @2.40GHz

    This is my PC current status:

    Edition Windows 11 Pro

    Version 21H2

    Installed on ‎2022-‎04-‎27

    OS build 22000.2538

    Experience Windows Feature Experience Pack 1000.22001.1000.0

    May I know what I can do to meet the requirements?

    Thanks.

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  4. Anonymous
    2024-12-25T17:22:59+00:00

    Yes, I agree. I now realise that I could bypass the restrictions. However, although I am on Windows 11, it is version 21H2. To get to 24H2 is not simple and I feel I may as well stay on 21H2. If I had a more powerful laptop I daresay I would be able to benefit from the many powerful AI features; both now and in the future. However, until I can afford a new laptop - probably a powerful Windows 12 - I shall carry on as I am.

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