RealTek Audio drivers after Windows 11 update

i cant play music

WHY IS MY LOPTOP MUTED

Probably doesn't help, but the issue solved itself for me in the last couple days, by itself. Can't really say the exact time because I was running with my realtek audio device turned off anyway and just today I tried turning it on to test, and it was working normally.

Hi, thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today, my timezone is UTC +8.

I understand the issue you have, there is nothing to worry I am here to help, is there any particular error message or code when you try to play music? or is there no audio at all? do you get an X mark on the Audio icon?

In addition, seems that there is an incompatibility with the audio driver, moreover, kindly follow the steps below for us to sort out the issue:

Method 1. Run Audio troubleshooter:

Press the Windows Key + R then type in:

msdt.exe /id AudioPlaybackDiagnostic

Then hit OK and follow the prompt to run Audio Troubleshooter.

Method 2. Roll Back Audio driver:

-Press the Windows key + X
-Go to Device Manager
-Expand the Sound, video and game controller
-Look for Realtek (R) Audio or High Definition audio
-Right-click and click "Update Driver"
-Look for "Browse my computer for driver"
-Click "Let me pick drivers available drivers on my computer"
-Choose an old driver or other driver name then select it and hit next until it installs.

Note: If the issue persists, please download and install an Audio driver from your manufacturer's website.

Let me know how it goes and I hope that helps.

Bernard

Unfortunately, the Realtek drivers are missing and won't update. It's been going on for 2 weeks now. I spent 7 hours with Microsoft support yesterday and they basically said they can't help.