RealTek Audio drivers after Windows 11 update

Anonymous
2024-12-14T00:50:36+00:00

RealTek Audio drivers after Windows 11 update...

I can't play music. What do I do?

Windows for home | Windows 11 | Devices and drivers

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  2. Anonymous
    2025-01-09T10:53:15+00:00

    Device Manager shows for 'Intel Smart Sound Technology OED'

    ->Intel Smart Sound Technology OED

    -->Driver shows:

    ..The device works perfectly.

    ..Driver Version 10.23.3349.219 with date: 29.07.2020

    ->Firmware shows:

    ..Firmwareversion: 10.23.0.3343

    ->Happenings shows:

    .. Device configured and started

    There is no way to check the box/to set as Default.

    How to set the device as Default?

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  3. Anonymous
    2025-01-07T22:49:20+00:00

    How did you set Intel Smart Sound Technology OED as the default?

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  4. Anonymous
    2025-01-07T10:20:43+00:00

    BSOD and restarts after Windows 11 24H2 Update while idle on Dell XPS 15 9570

    eventvwr shows:

    29.12.2024 20:00:01

    The computer restarted after a fatal error.

    The error code was: 0x0000007e (0xffffffffc0000005, 0xfffff80765e63a8d, 0xfffff18361166f78, 0xfffff18361166760).

    A full dump was saved to: C:\WINDOWS\Minidump\122924-17156-01.dmp. Report ID: 40d5f111-4053-4f4f-940b-9a720c8c1023.

    The evaluation (by MS) of the minidumpfile says that the Realtek USB audio driver (version: 6.3.9600.2330) is causing the BSOD!

    Therefore, a new version is needed here.

    The manufacturer's website Realtek shows a newer USB Audio Driver 6.3.9600.2347 or 6.3.9600.2368 for Windows 11, but is this new Driver approved for Dell XPS 15 9570?

    Contacted Dell - People on Chat let me know the Realtek USB audio Driver isn't certified.

    ..told him that a new Driver needs approval and attached on the download side by Dell.

    Furthermore, got info that: Only drivers on our website are legitimate and they are released according to the system compatibility

    Now I'm no smarter than before.

    May question now: Which driver version from Dell has resolved the prob.?

    Tkx for feedback.

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  5. Anonymous
    2025-01-05T13:19:44+00:00

    Sorry, that's no help either: "Intel Smart Sound Technology OED." does not appear in list

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