It is not an HP problem, they will not authorize a return of your system.
RealTek Audio drivers after Windows 11 update
RealTek Audio drivers after Windows 11 update...
I can't play music. What do I do?
Windows for home | Windows 11 | Devices and drivers
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
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Anonymous
2025-01-30T01:16:36+00:00 -
Anonymous
2025-01-30T00:20:44+00:00 It worked for me but then it didn't. Any thoughts?
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Anonymous
2025-01-29T23:15:40+00:00 Updating only works if you actually have it on your computer. The problem that the majority of us are facing is that after the update, ALL AUDIO DEVICES DISAPPEARED.
I was with HP help for almost an hour - they wanted me to PAY to get rid of their mistake. My pc is still under warranty. Guess I'll return it.
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Anonymous
2025-01-29T21:50:58+00:00 I had this same problem and I fixed it installing all the optional updates.
Go to Windows Updates -> Advanced options, then under Additional options, click on Optional updates.
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Anonymous
2025-01-29T18:54:01+00:00 The drivers / firmware for HP Laptop, HP G5 Doc, & Logi Camera are all up to date. There is some issue with the Microsoft 24H2 update causing the Realtek failure.