Using Phone Link on computer it creates a group in chat - and does not send message to recipient

Anonymous
2024-12-29T06:29:47+00:00

Phone is up to date

Computers are both up to date with MS update

BUT

Using Phone Link when I send a message to one of the people I message often rather than send message it creates a group. (see below)

On my phone it then shows as a group chat - which I can't edit

Works fine on my phone - but not on Phone Link - on both computers I own. Screenshot of how it ends up below.

I also have quite a few messages where both the name of recipient and my phone number comes up - just a bit of a pain.

I'd really appreciate any help on this

Thanks heaps

Gary

Windows for home | Windows 11 | Connect Phone and PC

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  1. Anonymous
    2025-01-26T21:30:40+00:00

    You say that it's "basically normal". I have a text thread with my brother. Once, a while back, I had a short text thread with both my brother and my son. Since that time, every time I send a text solely to my brother, it shows on Phone Link as sent to both brother & son. My son has repeatedly "left the group" but Phone Link doesn't care. I have attempted to "repair" Phone link w/o success. Had to reset. BS, if you ask me.

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  2. Anonymous
    2025-01-22T09:52:45+00:00

    Samer problem here using truecaller, although it doesn't matter if I use other messenger apps. Had to switch to google messages on the web instead but I would really like for this to be fixed so I can go back to phonelink

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  3. Anonymous
    2025-01-14T22:25:01+00:00

    Yes, one could only hope for a rollback!

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  4. Anonymous
    2025-01-14T20:10:26+00:00

    Same issue - Android phone (LG G8X). App is essentially unusable now with the way it's creating MMS groups everywhere and pulling together random users into rooms.

    Not sure how this passed Q/A - hopefully someone with the ability to actually escalate to dev. can have the live version rolled back to last known working configuration while it gets sorted out.

    The fix posted by Andrew H5 above does work. I rolled back to v.124.111.82.0 using the installer from a 3rd-party site, and everything is back to normal. Who knows what kind of security risk this poses... It's kind of telling that we need to use a 3rd-party archive to roll back to a working version. Thanks MS :/

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  5. Anonymous
    2025-01-14T00:05:46+00:00

    I also have the same issue, Samsung S24, my Phone Link ver is 1.24112.110.0 As this is a new machine with 24H2 installed it may well be related to 24H2 but Phone link is up to date.

    like others it's made Phone Link virtually unusable. A shame because I've found it a really useful program.

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