Using Phone Link on computer it creates a group in chat - and does not send message to recipient

One thing I want to point out is - at least for me - it's not just creating a duplicate SMS group - the messages are split between the two (or more) groups - meaning that one of the groups shows MY messages - and the duplicate group has the replies from the other members. I tried going to the other group to write messages, thinking that would be where ALL of them would be - instead it either created a THIRD group or the roles flipped (and the group that previously had their replies will have only my messages and vice versa). Very odd behavior. The main issue I have with it is the split of the messages - if both/all groups had all messages, and they were JUST duplicates - it wouldn't be that big of a deal - but - having the messages appear in two separate groups make it wholly unusable.

I have a Samsung S24 Ultra that is up to date with Phone Link v1.25021.67.0 and this occurs regardless of which PC I currently have Phone Link running on (Win11 Lenovo notebook, Win11 clone Office PC, HP AIO PC, Dell Optiplex Win10 PCs I use - randomly happens everywhere - but - once it happens to a group - it never stops - I can delete ALL copies of the group, and the next 1.25021.67.0time I send a message to those people, it creates the duplicate group. From my phone - any of the groups work as their supposed to - it's ONLY a Phone Link related issue as far as I can tell. As stated, it's not consistent - but - it *seems* to definitely happen when the group I am texting is a mixture of iPhone and Android users - I cannot be 100% sure of this - since I don't know the brand/OS of every phone of everyone in every group I am texting - but - there are some groups where my messages are only in one location - some where MY messages are in one group - and all of their replies are in another - both groups have the same people listed in them.

Also - another symptom was occurring, but stopped a couple of weeks ago - when the "clone SMS group" was created, it would have the people in the original group PLUS it would add in one REALLY long email-looking address - here is one from an old group:

jnqwyzlcfnjwg2djnvwws3theuzegk2omf2gkk2coj2w4zlud4vtcnjwge3dombwgmztghzvmy4gmojwmftdkyjugq2dizdbme4dmzlcgaydon3cgi2tazjqmu======@rcs.google.com

I can assure you that this is NOT an address that I typed in there, have in anyone's contact record, or was in the SMS group before the clone group showed up - it only appeared along with the creation of the duplicate group.

Again - this additional address does not seem to be part of the issue anymore - but - maybe this might shed some light on the original cause of the issue.

Appreciate any feedback / suggestions you might have - Thanks!

David

Still getting the same issue with latest versions:

Link for Windows 1.25012.94.0 from Google Play

Google Messages 20250212_01_RC00.phone.dynamic as my texting app on my LG V60.

Phone Link 1.25012.107.0 on my Windows 11 laptop.

Steps to reproduce issue:

Deleted duplicated conversation on my phone.

Created a new group text.

Sent a message to group from phone.

Replies created a new message group in Phone link on my laptop and split the replies from my initial message to the new group.

Group text looks fine from my phone; the duplication is only in Phone Link.

that's my current version, but mine has been working fine since a previous update, I'm glad to hear yours is now OK, lets hope it stays that way.

This is the same issue I'm having on my Samsung Galaxy S23 Ultra. It's only been happening since I had to move to using the Google Messages app once Verizon no longer supported their Message+ app.

Hi GaryMZT.

Welcome to the Microsoft Community.

I read your question carefully and your Phone Link looks basically normal. Based on your description, it looks like your messages will be sent normally and also show up on your phone, the problem looks like only this group icon. You can try sending your messages using the SMS program that came with your phone instead of a third party SMS program. Sometimes third-party SMS programs have problems.

If this issue affects your normal usage. Unfortunately, there aren't a lot of settings in the program that can be tweaked by the user. I would love to be able to help, but I am not a Microsoft developer. You can give feedback on your problem at the website below, please be as detailed as possible in describing the problem you are experiencing. Microsoft developers see every user's feedback and your feedback is very important to us.

Send feedback to Microsoft with the Feedback Hub app - Microsoft Support

Have a Happy New Year! 

Best Regards,

Raylan-MSFT | Microsoft Community Support Specialist