Using Phone Link on computer it creates a group in chat - and does not send message to recipient

Anonymous
2024-12-29T06:29:47+00:00

Phone is up to date

Computers are both up to date with MS update

BUT

Using Phone Link when I send a message to one of the people I message often rather than send message it creates a group. (see below)

On my phone it then shows as a group chat - which I can't edit

Works fine on my phone - but not on Phone Link - on both computers I own. Screenshot of how it ends up below.

I also have quite a few messages where both the name of recipient and my phone number comes up - just a bit of a pain.

I'd really appreciate any help on this

Thanks heaps

Gary

Windows for home | Windows 11 | Connect Phone and PC

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  1. Anonymous
    2025-01-11T01:23:54+00:00

    This solved problem for me - but I hope Windows sorts it so can keep updating.

    This also was handy Check your messages on your computer or Android tablet - Google Messages can just use through the Browser

    This could be of value How to use Google Messages on your computer

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  2. Anonymous
    2025-01-10T04:22:36+00:00

    I am having the same issue this week. Initially it was just messages with my girlfriend, and was just an annoyance.

    The problem has escalated today where it has created a group with my girlfriend and one of our contractors. So now if I send a message to just my girlfriend, it will remove the message from that chat, and add it to the chat it created with my girlfriend and the contractor, and the same if I send a message to the contractor.

    This has made Link to Windows/Phone link unusable until this problem is acknowledged and resolved.

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  3. Anonymous
    2025-01-06T21:17:20+00:00

    Think I might have found the answer: If you go into Google messages click on the top right icon (for me its a circle with my first initial in it), select message settings then scroll down to advanced. Under advanced the second spot from the bottom it says phone number. Add your phone number here - seems to have fixed it for me

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  4. Anonymous
    2025-01-06T21:04:52+00:00

    Same issue here - Galaxy S22 use Google Messages for texts - if i send a reply to a text from the windows app it creates a new thread and sends the message to me there whilst keeping replies from the other person in the original thread. Makes it really hard to follow the flow of conversation, rendering the app next to useless.

    I think this started happening after updating to 24H2

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  5. Anonymous
    2025-01-03T04:11:05+00:00

    Interesting that it seems to be Android users having this issue...I'm assuming Phone Link works with iphones??

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