Win 11 ver. 24H2 causing Brother scanning driver install to fail. How to fix?

Windows did not recognize the scanner at all. When "installing a new scanner", MS recognized the MS scanner and the already installed Canon scanner. The Brother brand or DW40 type did not appear anywhere and could not be retrieved. Brother IT specialists also did not know what to do with the situation and referred to Japan or the USA.

After trying the IT administrators' solution several times, I turned everything off and reinstalled it one more time and sure enough, the scanner was recognized and everything is now operational. There has been no update or otherwise. Apparently it's a bug that clears itself after repeated uninstalling and reinstalling. But I think this has happened 20 times or more to great frustration.

After trying the IT administrators' solution several times, I turned everything off and reinstalled it one more time and sure enough, the scanner was recognized and everything is now operational. There has been no update or otherwise. Apparently it's a bug that clears itself after repeated uninstalling and reinstalling. But I think this has happened 20 times or more to great frustration.

Dear

I was testing and trying, , lost hours , now to find this article that it might be an issue with the latest 24H2.

I had to completely reformat my Lenovo laptop as there ware to much BSOD's, under garanty I followed the steps.

But I realised late, the recovery image that I downloaded from Lenovo was an old one, (2021) . I did not want to install 24H2 but I didn't even had 23 , so I had not choise then just to install the latest Windows Udate.

So each time I install an app, in stall the printer, then the Brother ADs-2800W LAN, and normally it should work direclty after installin the full software of Lenovo's site.

so now I'm here, after trying everthiing: ping ok, device manager ok, remove and add back the device, , crazy as it is, Controlcenter4 refuses to even start if the device is active in device manager, but the iprint&scan untitilty works as a sharm.

But I prefere the Control center4 to automate scan tasks! scan buttons , ..;.

and crazy, If I hit the screen on my scanner: to scan it says: no connection to pc found... . please how come I can use iprint scan but cannot use any other button from the scanner or controlcenter4? crazy.

Is there a fix or not yet?

Hello haramo.

I no longer use ControlCenter4 but just iPrint&Scan. You can also set all kinds of things there. I can't help you in detail. You'll have to find that out for yourself.

Apologies for the screenshot in Dutch.

Definitely try this fix first.

It's simple and easy to try.

My only issue was with scanning using the Brother ContolCenter4 program.

CC4-202 Error

Wish I would have found this months ago!

1. Finish the installation of your printer driver full package normally (Checked on 24H2, OS Build 26100.2605 - Dec 10,2024 Windows updated PC) and it will end up with only scanner driver installation failed. (Basically it won't scan from Control Center 4 scanner app and if you want to check, open 'Brother Utilities'-->Tools-->Installation Diagnostics, it will tell you only Scanner driver installation failed).
2. Go to 'Device Manager' --> Imaging devices --> Right click on 'Your printer name' --> Disable device
3. Again Right click on it, but this time click on Update driver --> Browse my computer for drivers --> Let me pick from a list of available drivers on my computer --> on next window you should already have your printer name, just select and click on Next.
4. On next screen you will see successfully installed a driver and click on close, Imaging device which you have just disabled will be enabled by system and then close everything, do a restart once.
5. Just use Control Centre 4 as you usually used to scan something and it will work this time.