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It seems to be a known issue but seeing as there are no fixes yet, maybe you need more people to bring up the problem.
Ever since the 24H2 update, games have been freezing up the entire computer, forcing a hard-reboot with no other solutions.
And yes, I've tried re-installing/updating graphics driver, and pretty much every solution offered so far with no avail (some mention turning off Auto-HDR, some mention disabling multi-threading options in-game, etc.).
The only solution on specific game, POE2, that has worked is playing it on DirectX11 instead of DirectX12.
Apparently the issue is easily resolved by rolling back to 23H2, but instead of the users having to resort to finding a way to downgrade their updates, is there a fix coming from Windows any time soon?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Windows 11 Verions 24H2 Caused some games to Freeze, I fix it by reinstalling
https://www.microsoft.com/en-us/download/details.aspx?id=8109
or
https://www.microsoft.com/en-us/download/details.aspx?id=35 (won't reinstall second time, have to use 1st link after)
It fixes temporarily, but eventually freezes again.
Previous windows 11 versions didn't have this problem.
Everything freezes, including sound, something even PC crashes!
Microsoft, fix it, please!
I wish they would just notify us when it is fixed. I have spoken to others that say winver command shows 24h2 and they are working now. They said they had problems but don't remember how they fixed it.
So December i installed Windows 11 Pro and it could only be 24h2. Shortly after noticed steam crashes esp 32 bit games, when loading somethings like battles. Tried HDR overlay etc. Nothing worked. No- I upgrade every driver- even BIOS meticulously. Anyhow, decided to try a clean Windows 10 Pro, updated every driver, even the 566 NVIDIA for the 3060 ti, reinstalled steam, mods.. NO CRASHES.
I do not know if Direct X (each game needs a different older version) was an issue- steam doe sit automatically. I do not care.
iso here:
Version 10.0.19045 Build 19045
Other OS Description Not Available
System Type x64-based PC
System SKU SKU
Processor AMD Ryzen 7 5800X 8-Core Processor, 3801 Mhz, 8 Core(s), 16 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 5021, 2024-09-29
SMBIOS Version 3.3
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer ASUSTeK COMPUTER INC.
BaseBoard Product ROG STRIX X570-E GAMING
BaseBoard Version Rev X.0x
Platform Role Desktop
PCR7 Configuration Elevation Required to View
Windows Directory C:\Windows
System Directory C:\Windows\system32
Locale United States
Hardware Abstraction Layer Version = "10.0.19041.5072"
Installed Physical Memory (RAM) 64.0 GB
Total Physical Memory 63.9 GB
Available Physical Memory 51.7 GB
Total Virtual Memory 73.4 GB
Available Virtual Memory 55.6 GB
Page File Space 9.50 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Name NVIDIA GeForce RTX 3060 Ti
PNP Device ID PCI\VEN_10DE&DEV_2489&SUBSYS_46673842&REV_A1\4&1D81E16&0&0019
Adapter Type NVIDIA GeForce RTX 3060 Ti, NVIDIA compatible
Adapter Description NVIDIA GeForce RTX 3060 Ti
Adapter RAM (1,048,576) bytes
Driver Version 32.0.15.6636
INF File oem12.inf (Section070 section)
Color Planes Not Available
Color Table Entries 4294967296
Resolution 1920 x 1080 x 60 hertz
Bits/Pixel 32
Memory Address 0xFB000000-0xFC0FFFFF
Memory Address 0xD0000000-0xFEC02FFF
Memory Address 0xE0000000-0xE1FFFFFF
I/O Port 0x0000F000-0x0000FFFF
IRQ Channel IRQ 4294967249
Driver C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\NV_DISPSI.INF_AMD64_3EFA186D0D770B7A\NVLDDMKM.SYS (32.0.15.6636, 72.76 MB (76,292,784 bytes), 2025-01-21 5:30 PM)
Which Windows 10 Pro version are you currently using? Are all the drivers and versions listed below up-to-date? If not, could you please let me know the exact version to avoid any game crash issues? Also, if possible, could you provide me with a link to the ISO file?
Coming up on a month after the update and still no patch. I held off on my PC until yesterday to finally do the 24H2 update and I've had nothing but DirectX crashes on games. I rolled back the update. With the amount of Windows users out there you would think they would have the bug fixed by now.
Thanks for risking it and letting us know.
