Our bitlocker key is not in our account

Anonymous
2025-01-16T16:24:28+00:00

Our recently purchased Win 11 laptop went through a regular update, but also gave us the bitlocker key request. We do not see the bitlocker key under our email, do we have to reinstall windows, can we save some files?

Windows for home | Windows 11 | Security and privacy

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  1. Anonymous
    2025-01-17T22:27:43+00:00

    Ok, so your bitlocker is not enabled, so you won't have the key. The key is only if it is enabled.

    Do you want bitlocker encryption though? If not, you can just enjoy your computer and no need to do anything else now.

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  2. Anonymous
    2025-01-17T22:25:47+00:00

    Oh sorry.

    I spoke with Lenovo and originally the secure boot was enabled, and now it's not. Perhaps we won't have this problem with the bitlocker turned off, but would be nice to have the key just in case this situation arises again.

    We have a handful of upsates to perform after this re-install, so we are hesitant at the moment...lol.

    Image

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  3. Anonymous
    2025-01-17T22:02:31+00:00

    Did you use the "run as administrator" to launch Command Prompt?

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  4. Anonymous
    2025-01-17T22:00:48+00:00

    It reads...

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  5. Anonymous
    2025-01-17T21:41:38+00:00

    Can you please type cmd in the search on the taskbar, and make sure you use "run as administrator" to launch it. then run this command, and send me a screenshot of what it says:

    manage-bde -status

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