Dolby - SoftwareComponent - 3.30702.720.0 - Install Error - 0x8007013

Anonymous
2025-01-17T10:21:14+00:00

Hello,

I had a recent windows update on 15th January 2025. I have an update failure showing for - Dolby - SoftwareComponent - 3.30702.720.0 - Install Error - 0x8007013

Anyone else experienced this or any advise as to how to resolve?

I have tried running the updates again but get the same result.

Thanks in advance.

Windows for home | Windows 11 | Windows update

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Anonymous
2025-01-17T10:54:04+00:00

Hi, I am Dave, I will help you with this.

That is a problem many people report with the drivers that Windows Updates tries to install, if that update is continually failing, then the best option is to use to official Microsoft Show/Hide Tool to hide that driver update to stop Windows continually trying to install that driver.

https://download.microsoft.com/download/f/2/2/f22d5fdb-59cd-4275-8c95-1be17bf70b21/wushowhide.diagcab

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  1. Anonymous
    2025-02-06T20:23:03+00:00

    The problem is and I have a representative from Microsoft tell is it is a windows 10 driver trying to update on a Windows 11 platform. How we arrived to this conclusion was we troubleshooted everything and determined that to be the case since I upgraded from Windows 10 to Windows 11 that it was a Windows 10 driver. We verified this be going to Dolby through their website to see if we could get the update that way and it stated that it is only supported on Windows 10. Microsoft then told me that it will fall off on the next update.

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  2. Anonymous
    2025-02-06T19:36:42+00:00

    can you help

    Hello,

    I had a recent windows update on 15th January 2025. I have an update failure showing for - Dolby - SoftwareComponent - 3.30702.720.0 - Install Error - 0x8007013

    Anyone else experienced this or any advise as to how to resolve?

    I have tried running the updates again but get the same result.

    Thanks in advance.

    Image

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  3. Anonymous
    2025-02-06T06:31:03+00:00

    give up

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  4. Anonymous
    2025-02-05T22:54:43+00:00

    Thanks, but how do I keep pestering him? and why does MS suddenly change a driver. I have not seen this problem before the last Windows update!

    Per

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