Issue with Microphone Volume with Intel SST on Windows 11 24H2

Anonymous
2025-01-22T12:38:06+00:00

Hello everyone,

I’m using a ThinkPad X1 Extreme Gen 5 and recently ran into an issue after upgrading to Windows 11 version 24H2. The microphone volume is incredibly low, making voice communication nearly impossible on apps like Discord or during calls.

After thorough troubleshooting, including reinstalling Windows, I identified the problem: a compatibility issue between Windows 11 24H2 and Intel Smart Sound Technology (SST) audio drivers. The "Audio Enhancements" option, typically found under System > Sound > Microphone Properties, is also missing in this version.

When I revert to Windows 11 version 23H2, the microphone works perfectly, and the "Audio Enhancements" option reappears. However, updating to 24H2 causes the issue to resurface, which aligns with previous reports of Intel SST causing compatibility problems on Windows 11.

I submitted feedback through the Feedback Hub app, but I haven’t received any updates or acknowledgment yet. For now, I’ve reverted to version 23H2, but I hope Microsoft and Intel can address this with a driver update or patch soon.

If anyone has found a workaround or has more information, please share it here.

Thank you!

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2025-02-11T10:29:42+00:00

    Hi

    So I'm now a bit out of my depth but I have the contents of the oem199.inf file which relates to the changes made that messed up my microphone.

    From what I can tell it does a lot of registry changes in and around the Intel SST driver - and in my case screws it up.

    My guess is that it isn't Windows 11 24H2 per se as I have installed all those updates without issue but an update similar to this one which tries to be too clever with the audio drivers .

    If there is someone more expert who can decipher the information below and explain what it is doing and how to reverse some of it that would be great.

    Meantime I'm going to back it out and get my microphone working again....

    Jamie

    oem199.inf file associated with "nasty" update Waves 6.0.22.0

    ===================================

    ;============================================================

    ;Intel Digital Microphone Extension INF by Waves Audio

    ;============================================================

    [Version]

    Signature = "$WINDOWS NT$"

    Class = Extension

    ClassGuid = {e2f84ce7-8efa-411c-aa69-97454ca4cb57}

    Provider = %Waves%

    ExtensionId = {B67FDDCF-DE75-4538-9065-64ABE7519815}

    DriverVer = 08/15/2023,6.0.22.0

    CatalogFile = WavesDMIC_AGC.cat

    [Manufacturer]

    %Waves% = DeviceExtensions,NTamd64

    [DeviceExtensions.NTamd64]

    ;;General PCH HWID

    %Device.ExtensionDesc% = DeviceExtension_Install_INTEL_DMIC,INTELAUDIO\LINKTYPE_02&DEVTYPE_00&VEN_8086&DEV_AE20

    %Device.ExtensionDesc% = DeviceExtension_Install_INTEL_DMIC,INTELAUDIO\LINKTYPE_02&DEVTYPE_01&VEN_8086&DEV_AE20

    %Device.ExtensionDesc% = DeviceExtension_Install_INTEL_DMIC,INTELAUDIO\CTLR_DEV_9DC8&LINKTYPE_02&DEVTYPE_00&VEN_8086&DEV_AE20

    %Device.ExtensionDesc% = DeviceExtension_Install_INTEL_DMIC,INTELAUDIO\CTLR_DEV_A348&LINKTYPE_02&DEVTYPE_00&VEN_8086&DEV_AE20

    %Device.ExtensionDesc% = DeviceExtension_Install_INTEL_DMIC,INTELAUDIO\CTLR_DEV_9DC8&LINKTYPE_02&DEVTYPE_01&VEN_8086&DEV_AE20

    %Device.ExtensionDesc% = DeviceExtension_Install_INTEL_DMIC,INTELAUDIO\CTLR_DEV_A348&LINKTYPE_02&DEVTYPE_01&VEN_8086&DEV_AE20

    %Device.ExtensionDesc% = DeviceExtension_Install_INTEL_DMIC,INTELAUDIO\CTLR_DEV_02C8&LINKTYPE_02&DEVTYPE_01&VEN_8086&DEV_AE20

    %Device.ExtensionDesc% = DeviceExtension_Install_INTEL_DMIC,INTELAUDIO\CTLR_DEV_02C8&LINKTYPE_05&DEVTYPE_05&VEN_8086&DEV_AE35

    %Device.ExtensionDesc% = DeviceExtension_Install_INTEL_DMIC,INTELAUDIO\CTLR_DEV_06C8&LINKTYPE_05&DEVTYPE_05&VEN_8086&DEV_AE35

    %Device.ExtensionDesc% = DeviceExtension_Install_INTEL_DMIC,INTELAUDIO\CTLR_DEV_06C8&LINKTYPE_02&DEVTYPE_01&VEN_8086&DEV_AE20

    %Device.ExtensionDesc% = DeviceExtension_Install_INTEL_DMIC,INTELAUDIO\CTLR_DEV_34C8&LINKTYPE_02&DEVTYPE_00&VEN_8086&DEV_AE20

    %Device.ExtensionDesc% = DeviceExtension_Install_INTEL_DMIC,INTELAUDIO\CTLR_DEV_A0C8&LINKTYPE_02&DEVTYPE_00&VEN_8086&DEV_AE20

    %Device.ExtensionDesc% = DeviceExtension_Install_INTEL_DMIC,INTELAUDIO\CTLR_DEV_43C8&LINKTYPE_02&DEVTYPE_00&VEN_8086&DEV_AE20

    %Device.ExtensionDesc% = DeviceExtension_Install_INTEL_DMIC,INTELAUDIO\CTLR_DEV_51C8&LINKTYPE_02&DEVTYPE_00&VEN_8086&DEV_AE20

    %Device.ExtensionDesc% = DeviceExtension_Install_INTEL_DMIC,INTELAUDIO\CTLR_DEV_51CA&LINKTYPE_02&DEVTYPE_00&VEN_8086&DEV_AE20

    %Device.ExtensionDesc% = DeviceExtension_Install_INTEL_DMIC,INTELAUDIO\DIF_0001&UIF_0000&CTLR_DEV_7E28&LINKTYPE_02&DEVTYPE_00&VEN_8086&DEV_AE20

    %Device.ExtensionDesc% = DeviceExtension_Install_AMD_DMIC, ACP\VEN_1022&DEV_15E2

    %Device.ExtensionDesc% = DeviceExtension_Install_AMD_DMIC, ACP\DEVTYPE_0002&DEVREV_0000&VEN_1022&DEV_15E2

    ;; General Part **********************************************************

    [DeviceExtension_Install_INTEL_DMIC]

    AddReg=IntelFakeVolume.AddReg,WavesExt.AddReg

    [DeviceExtension_Install_AMD_DMIC]

    AddReg=WavesExt.AddReg

    [IntelFakeVolume.AddReg]

    HKR,GlobalSettings,FakeVolumeNodeEnable,1,01,00,00,00

    HKR,GlobalSettings,MinimumFakeVolume,1,00,00,A0,FF

    HKR,GlobalSettings,MaximumFakeVolume,1,00,00,1E,00

    HKR,GlobalSettings,DefaultFakeVolume,1,00,00,19,00

    HKR,GlobalSettings,StepFakeVolume,1,8F,42,01,00

    [WavesExt.AddReg]

    HKCR,Dell\MUP{B67FDDCF-DE75-4538-9065-64ABE7519815},Version,0x00000000,"6.0.22.0"

    HKCR,Dell\MUP{B67FDDCF-DE75-4538-9065-64ABE7519815},DisplayName,0x00000000,"Waves Audio DMIC PCH Extension"

    [DeviceExtension_Install_INTEL_DMIC.Interfaces]

    ;010.23.00.1290

    AddInterface=%KSCATEGORY_AUDIO%,%KSNAME_DmicIn1.Topo_1%,Intel.I.WavesAPO

    AddInterface=%KSCATEGORY_TOPOLOGY%,%KSNAME_DmicIn1.Topo_1%,Intel.I.WavesAPO

    AddInterface=%KSCATEGORY_AUDIO%,%KSNAME_DmicIn1.Topo_2%,Intel.I.WavesAPO

    AddInterface=%KSCATEGORY_TOPOLOGY%,%KSNAME_DmicIn1.Topo_2%,Intel.I.WavesAPO

    AddInterface=%KSCATEGORY_AUDIO%,%KSNAME_DmicIn1.Topo_4%,Intel.I.WavesAPO

    AddInterface=%KSCATEGORY_TOPOLOGY%,%KSNAME_DmicIn1.Topo_4%,Intel.I.WavesAPO

    ;10.23.00.1520

    AddInterface=%KSCATEGORY_AUDIO%,%KSNAME_DmicIn.Topo_1%,Intel.I.WavesAPO

    AddInterface=%KSCATEGORY_TOPOLOGY%,%KSNAME_DmicIn.Topo_1%,Intel.I.WavesAPO

    AddInterface=%KSCATEGORY_AUDIO%,%KSNAME_DmicIn.Topo_2%,Intel.I.WavesAPO

    AddInterface=%KSCATEGORY_TOPOLOGY%,%KSNAME_DmicIn.Topo_2%,Intel.I.WavesAPO

    AddInterface=%KSCATEGORY_AUDIO%,%KSNAME_DmicIn.Topo_4%,Intel.I.WavesAPO

    AddInterface=%KSCATEGORY_TOPOLOGY%,%KSNAME_DmicIn.Topo_4%,Intel.I.WavesAPO

    ;020.40.00.8932

    AddInterface=%KSCATEGORY_AUDIO%,%KSNAME_DmicIn.Topo_24_1%,Intel.I.WavesAPO

    AddInterface=%KSCATEGORY_TOPOLOGY%,%KSNAME_DmicIn.Topo_24_1%,Intel.I.WavesAPO

    AddInterface=%KSCATEGORY_AUDIO%,%KSNAME_DmicIn.Topo_24_2%,Intel.I.WavesAPO

    AddInterface=%KSCATEGORY_TOPOLOGY%,%KSNAME_DmicIn.Topo_24_2%,Intel.I.WavesAPO

    AddInterface=%KSCATEGORY_AUDIO%,%KSNAME_DmicIn.Topo_24_4%,Intel.I.WavesAPO

    AddInterface=%KSCATEGORY_TOPOLOGY%,%KSNAME_DmicIn.Topo_24_4%,Intel.I.WavesAPO

    [DeviceExtension_Install_AMD_DMIC.Interfaces]

    ; Interfaces for microphone (external: headphone) capture endpoint

    AddInterface=%KSCATEGORY_AUDIO%,%KSNAME_AMDDmicIn.Topo_0%,AMD.I.WavesAPO

    AddInterface=%KSCATEGORY_TOPOLOGY%,%KSNAME_AMDDmicIn.Topo_0%,AMD.I.WavesAPO

    AddInterface=%KSCATEGORY_AUDIO%,%KSNAME_AMDDmicIn.Topo_1%,AMD.I.WavesAPO

    AddInterface=%KSCATEGORY_TOPOLOGY%,%KSNAME_AMDDmicIn.Topo_1%,AMD.I.WavesAPO

    [Intel.I.WavesAPO]

    AddReg = Intel.I.WavesAPO.AddReg

    [Intel.I.WavesAPO.AddReg]

    HKR,FX\0,%PKEY_FX_Association%,,%KSNODETYPE_ANY%

    HKR,FX\0,%PKEY_CompositeFX_ModeEffectClsid%,%REG_MULTI_SZ%,%WAVES_Capture_Main%

    HKR,FX\0,%PKEY_CompositeFX_EndpointEffectClsid%,%REG_MULTI_SZ%,%WAVES_Capture_SfB%

    HKR,FX\0,%PKEY_CompositeFX_KeywordDetector_ModeEffectClsid%,%REG_MULTI_SZ%,%WAVES_Capture_Speech%

    HKR,FX\0,%PKEY_MFX_ProcessingModes_Supported_For_Streaming%,%REG_MULTI_SZ%,%AUDIO_SIGNALPROCESSINGMODE_DEFAULT%,%AUDIO_SIGNALPROCESSINGMODE_COMMUNICATION%,%AUDIO_SIGNALPROCESSINGMODE_SPEECH%,%AUDIO_SIGNALPROCESSINGMODE_RAW%

    HKR,FX\0,%PKEY_EFX_ProcessingModes_Supported_For_Streaming%,%REG_MULTI_SZ%,%AUDIO_SIGNALPROCESSINGMODE_DEFAULT%,%AUDIO_SIGNALPROCESSINGMODE_COMMUNICATION%,%AUDIO_SIGNALPROCESSINGMODE_SPEECH%,%AUDIO_SIGNALPROCESSINGMODE_RAW%

    HKR,FX\0,%PKEY_MFX_KeywordDetector_ProcessingModes_Supported_For_Streaming%,%REG_MULTI_SZ%,%AUDIO_SIGNALPROCESSINGMODE_DEFAULT%,%AUDIO_SIGNALPROCESSINGMODE_COMMUNICATION%,%AUDIO_SIGNALPROCESSINGMODE_SPEECH%,%AUDIO_SIGNALPROCESSINGMODE_RAW%

    [AMD.I.WavesAPO]

    AddReg = AMD.I.WavesAPO.AddReg

    [AMD.I.WavesAPO.AddReg]

    HKR,FX\0,%PKEY_FX_Association%,,%KSNODETYPE_ANY%

    HKR,FX\0,%PKEY_FX_ModeEffectClsid%,,%WAVES_Capture_Main%

    HKR,FX\0,%PKEY_FX_EndpointEffectClsid%,,%WAVES_Capture_SfB%

    ;;HKR,FX\0,%PKEY_FX_KeywordDetector_ModeEffectClsid%,,%WAVES_Capture_Speech%

    HKR,FX\0,%PKEY_MFX_ProcessingModes_Supported_For_Streaming%,%REG_MULTI_SZ%,%AUDIO_SIGNALPROCESSINGMODE_DEFAULT%,%AUDIO_SIGNALPROCESSINGMODE_COMMUNICATION%,%AUDIO_SIGNALPROCESSINGMODE_SPEECH%,%AUDIO_SIGNALPROCESSINGMODE_RAW%

    HKR,FX\0,%PKEY_EFX_ProcessingModes_Supported_For_Streaming%,%REG_MULTI_SZ%,%AUDIO_SIGNALPROCESSINGMODE_DEFAULT%,%AUDIO_SIGNALPROCESSINGMODE_COMMUNICATION%,%AUDIO_SIGNALPROCESSINGMODE_SPEECH%,%AUDIO_SIGNALPROCESSINGMODE_RAW%

    ;;HKR,FX\0,%PKEY_MFX_KeywordDetector_ProcessingModes_Supported_For_Streaming%,%REG_MULTI_SZ%,%AUDIO_SIGNALPROCESSINGMODE_DEFAULT%,%AUDIO_SIGNALPROCESSINGMODE_COMMUNICATION%,%AUDIO_SIGNALPROCESSINGMODE_SPEECH%,%AUDIO_SIGNALPROCESSINGMODE_RAW%

    [Strings]

    Waves = "Waves"

    Device.ExtensionDesc = "Dell Waves DMIC PCH Extension"

    ExtendedFriendlyName = "Intel® Smart Sound Technology (Intel® SST)"

    PKEY_FX_Association = "{D04E05A6-594B-4FB6-A80D-01AF5EED7D1D},0"

    PKEY_FX_PreMixEffectClsid = "{D04E05A6-594B-4fb6-A80D-01AF5EED7D1D},1"

    PKEY_FX_PostMixEffectClsid = "{D04E05A6-594B-4fb6-A80D-01AF5EED7D1D},2"

    PKEY_FX_UserInterfaceClsid = "{D04E05A6-594B-4fb6-A80D-01AF5EED7D1D},3"

    PKEY_FX_StreamEffectClsid = "{D04E05A6-594B-4fb6-A80D-01AF5EED7D1D},5"

    PKEY_FX_ModeEffectClsid = "{D04E05A6-594B-4fb6-A80D-01AF5EED7D1D},6"

    PKEY_FX_EndpointEffectClsid = "{D04E05A6-594B-4fb6-A80D-01AF5EED7D1D},7"

    PKEY_FX_KeywordDetector_StreamEffectClsid = "{D04E05A6-594B-4fb6-A80D-01AF5EED7D1D},8"

    PKEY_FX_KeywordDetector_ModeEffectClsid = "{D04E05A6-594B-4fb6-A80D-01AF5EED7D1D},9"

    PKEY_FX_KeywordDetector_EndpointEffectClsid = "{D04E05A6-594B-4fb6-A80D-01AF5EED7D1D},10"

    PKEY_FX_Offload_StreamEffectClsid = "{D04E05A6-594B-4FB6-A80D-01AF5EED7D1D},11"

    PKEY_FX_Offload_ModeEffectClsid = "{D04E05A6-594B-4FB6-A80D-01AF5EED7D1D},12"

    PKEY_CompositeFX_StreamEffectClsid = "{D04E05A6-594B-4fb6-A80D-01AF5EED7D1D},13"

    PKEY_CompositeFX_ModeEffectClsid = "{D04E05A6-594B-4fb6-A80D-01AF5EED7D1D},14"

    PKEY_CompositeFX_EndpointEffectClsid = "{D04E05A6-594B-4fb6-A80D-01AF5EED7D1D},15"

    PKEY_CompositeFX_KeywordDetector_StreamEffectClsid = "{D04E05A6-594B-4fb6-A80D-01AF5EED7D1D},16"

    PKEY_CompositeFX_KeywordDetector_ModeEffectClsid = "{D04E05A6-594B-4fb6-A80D-01AF5EED7D1D},17"

    PKEY_CompositeFX_KeywordDetector_EndpointEffectClsid = "{D04E05A6-594B-4fb6-A80D-01AF5EED7D1D},18"

    PKEY_CompositeFX_KeywordDetector_StreamEffectClsid_W = "{D05E087D-1F27-461B-B229-66247FDCDE2C},16"

    PKEY_CompositeFX_KeywordDetector_ModeEffectClsid_W = "{D05E087D-1F27-461B-B229-66247FDCDE2C},17"

    PKEY_CompositeFX_KeywordDetector_EndpointEffectClsid_W = "{D05E087D-1F27-461B-B229-66247FDCDE2C},18"

    PKEY_CompositeFX_Offload_StreamEffectClsid = "{D04E05A6-594B-4fb6-A80D-01AF5EED7D1D},19"

    PKEY_CompositeFX_Offload_ModeEffectClsid = "{D04E05A6-594B-4fb6-A80D-01AF5EED7D1D},20"

    PKEY_SFX_ProcessingModes_Supported_For_Streaming = "{D3993A3F-99C2-4402-B5EC-A92A0367664B},5"

    PKEY_MFX_ProcessingModes_Supported_For_Streaming = "{D3993A3F-99C2-4402-B5EC-A92A0367664B},6"

    PKEY_EFX_ProcessingModes_Supported_For_Streaming = "{D3993A3F-99C2-4402-B5EC-A92A0367664B},7"

    PKEY_SFX_KeywordDetector_ProcessingModes_Supported_For_Streaming = "{D3993A3F-99C2-4402-B5EC-A92A0367664B},8"

    PKEY_MFX_KeywordDetector_ProcessingModes_Supported_For_Streaming = "{D3993A3F-99C2-4402-B5EC-A92A0367664B},9"

    PKEY_EFX_KeywordDetector_ProcessingModes_Supported_For_Streaming = "{D3993A3F-99C2-4402-B5EC-A92A0367664B},10"

    PKEY_SFX_Offload_ProcessingModes_Supported_For_Streaming = "{D3993A3F-99C2-4402-B5EC-A92A0367664B},11"

    PKEY_MFX_Offload_ProcessingModes_Supported_For_Streaming = "{D3993A3F-99C2-4402-B5EC-A92A0367664B},12"

    WAVES_Render_Main = "{77100EA2-B92B-4E94-9542-C6DC520D2E28}"

    WAVES_SpkrProt = "{771010BD-09E1-49A8-8346-D45F5A8D986E}"

    WAVES_Nx = "{771023D7-C4E1-434D-8ABE-4328F62F48B8}"

    WAVES_Capture_Main = "{441007FE-74DC-4C3D-805C-0DD700DB27DC}"

    WAVES_Capture_SfB = "{441010AF-9AE8-4032-A960-8075A35A2AA6}"

    WAVES_Capture_Speech = "{44102b4d-d00d-4b6a-b528-f96107203b77}"

    AUDIO_SIGNALPROCESSINGMODE_DEFAULT = "{C18E2F7E-933D-4965-B7D1-1EEF228D2AF3}"

    AUDIO_SIGNALPROCESSINGMODE_SPEECH = "{FC1CFC9B-B9D6-4CFA-B5E0-4BB2166878B2}"

    AUDIO_SIGNALPROCESSINGMODE_COMMUNICATION = "{98951333-B9CD-48B1-A0A3-FF40682D73F7}"

    AUDIO_SIGNALPROCESSINGMODE_MEDIA = "{4780004E-7133-41D8-8C74-660DADD2C0EE}"

    AUDIO_SIGNALPROCESSINGMODE_MOVIE = "{B26FEB0D-EC94-477C-9494-D1AB8E753F6E}"

    AUDIO_SIGNALPROCESSINGMODE_NOTIFICATION = "{9CF2A70B-F377-403B-BD6B-360863E0355C}"

    AUDIO_SIGNALPROCESSINGMODE_RAW = "{9E90EA20-B493-4FD1-A1A8-7E1361A956CF}"

    KSNODETYPE_ANY = "{00000000-0000-0000-0000-000000000000}"

    KSCATEGORY_AUDIO = "{6994AD04-93EF-11D0-A3CC-00A0C9223196}"

    KSCATEGORY_RENDER = "{65E8773E-8F56-11D0-A3B9-00A0C9223196}"

    KSCATEGORY_CAPTURE = "{65E8773D-8F56-11D0-A3B9-00A0C9223196}"

    KSCATEGORY_TOPOLOGY = "{DDA54A40-1E4C-11D1-A050-405705C10000}"

    KSCATEGORY_REALTIME = "{EB115FFC-10C8-4964-831D-6DCB02E6F23F}"

    REG_SZ = 0x00000000

    REG_BINARY = 0x00000001

    REG_DWORD = 0x00010001

    REG_MULTI_SZ = 0x00010000

    KSNAME_DmicIn1.Topo_1 = "IntcDMicTopo_1_48_16_D0"

    KSNAME_DmicIn1.Topo_2 = "IntcDMicTopo_2_48_16_D0"

    KSNAME_DmicIn1.Topo_4 = "IntcDMicTopo_4_48_16_D0"

    KSNAME_DmicIn.Topo_1 = "IntcDMicTopo_1 _48_16_0"

    KSNAME_DmicIn.Topo_2 = "IntcDMicTopo_2 _48_16_0"

    KSNAME_DmicIn.Topo_4 = "IntcDMicTopo_4 _48_16_0"

    KSNAME_DmicIn.Topo_24_1 = "IntcDMicTopo_1 _48_24_0"

    KSNAME_DmicIn.Topo_24_2 = "IntcDMicTopo_2 _48_24_0"

    KSNAME_DmicIn.Topo_24_4 = "IntcDMicTopo_4 _48_24_0"

    KSNAME_AMDDmicIn.Topo_0 = "TopologyMicIn0"

    KSNAME_AMDDmicIn.Topo_1 = "TopologyMicIn1"

    ================================================================

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  2. Anonymous
    2025-02-10T19:35:48+00:00

    Hi, and thank you for your message and suggestions!

    I checked for the Waves Audio update, but unfortunately, it’s not available on my laptop, so I wasn’t able to test whether it could help. I suspect that Waves is a feature built into Dell laptops, whereas I have a Lenovo ThinkPad. Also, as soon as I update to Windows 11 24H2, the microphone volume issue appears, and rolling back to 23H2 immediately fixes it.

    Because of this, I believe my problem is directly linked to changes in 24H2 rather than a driver update. So, unfortunately, I think my issue is not related to yours…

    Anyway, Windows updates seem to be causing quite a few headaches lately! :/

    Let me know if you manage to solve your problem!

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  3. Anonymous
    2025-02-10T14:00:39+00:00

    I found this but haven't tried it but it shows how you can check if you have specific oem drivers installed and if so remove them.

    See How to remove OEM drivers Causing Memory Integrity Problems. | Microsoft Community Hub

    If you are having the microphone issue then maybe removing the problem  inf will fix it.

    This should reverse the update "Waves (Extension) 6.0.22.0

    I think the oem files are created with arbitrary names of the form oemnnn.inf , where nnn is a sequential number. So it might not be 199 for you.

    Plan to reinstall problem patch and see if the oem files has any useful information in it.

    Jamie

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  4. Anonymous
    2025-02-10T10:26:00+00:00

    Hi

    I have been doing some extensive research.

    Unless you are interested I won't bore you with the length I had to go to to get this far (involved Group Policy, Restore points , PowerShell and complete reinstall of Windows11 and 3 days work , not including 3 days wasted being led up the wrong alley by Dell support)

    I have narrowed it down to this update:

    Waves (Extension) - 6.0.22.0

    After installing I get the issue with the internal microphone - also the test page changes so that voice focus option disappears.

    If I restore using last Restore Point, taken just before the update the test page returns to having "Voice Focus" option and microphone works as it should.

    The restore point indicated only the following file was affected and would be removed:

    Waves (Extension) 15/08/2023 6.0.22.0 (oem 199.inf)

    It isn't to do with the version of Windows 11 as I have managed to go to Windows 11 24H2 and apply several cumulative updates.

    I've also installed all the Intel and RealTek drives that came up - expecting them to be the culprits but it kept working until the Waves update.

    Not sure how easy it is to back this out if you don't have a restore point or how to necessarily prevent it from installing again.

    I changed my Windows Update policy through group policy to only download and not automatically install so I could do a controlled process with multiple restore points and selecting which updates to do next

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  5. Anonymous
    2025-02-08T11:16:32+00:00

    Hi Jack,

    Do you have any news regarding this problem?

    Thanks in advance for your answer.

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