You are right, the Intel driver from Windows Update has nothing to do with the admin issue. The error associated with the Intel driver problem is 0x80070103. I've tried the remedies I found on the web to correct this but it still doesn't install or go away. Intel has a site that detects its components on my computer. That detector downloaded and installed a later driver than the Windows update driver. Normally, if a driver is older than one already installed, then the older driver gets deleted.
I am able to open Task Manager using ctrl/alt/delete but not as an admin and I am not able to start cmd.exe as an admin. When I open Notepad.exe using the icon I receive an error message "cannot find the C:\user\jkett\OneDrive\Desktop\rejoin link.txt file" but I can use the program. I'm not sure what is meant by "elevated" so please let me know. I subscribe to MS 365 which works ok.
Any other ideas or questions I can answer to help better detect the problem? Again, thank you for taking the time on this issue.
John