One of the drives in my pc has gone missing after i ran an app downloaded from the internet called Sheep-it render farm

Anonymous
2025-01-02T13:19:18+00:00

So I downloaded an app that was apparently safe to use, but after running it and then closing it one my drives with all my files on it disappeared.

And when i try to access one of the folders from file explorer that was from that drive that for some reason disappeared it comes up with this message.

I managed to fix the upload issue here is the image

Is there any way to fix this as i had 2 years worth of files on that drive and would really appreciate if i could receive some help, i would be very grateful.

Im afraid to restart the pc incase i lose the files, so i will just keep trying to find a solution for it until .

Windows for home | Windows 11 | Devices and drivers

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  1. DaveM121 935.1K Reputation points Independent Advisor
    2025-01-02T15:09:28+00:00

    Okay, please try this to open the System Information window.

    Press the Windows Key + R to open the run dialog.

    Type msinfo32.exe in the box and click OK

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  2. Anonymous
    2025-01-02T15:06:31+00:00

    Ok,by the way sorry sometimes the replies dont work,

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  3. DaveM121 935.1K Reputation points Independent Advisor
    2025-01-02T15:02:56+00:00

    I will find that for you, click your Start Button, then just type msinfo and press Enter, please provide a screenshot of the resulting System Information window.

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  4. Anonymous
    2025-01-02T15:01:49+00:00

    Ok, how do I go to the support page, I really appreciate your help by the way

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  5. DaveM121 935.1K Reputation points Independent Advisor
    2025-01-02T14:50:41+00:00

    Go to the support page for your PC or Motherboard on the manufacturers website, then from there, download and install the version of Chipset drivers they recommend and while there, check for any BIOS update that may need to be installed

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