Bugcheck 10d during upgrade to Windows 11 from Windows 10

Anonymous

So I've been trying to upgrade my system to Windows 11. I've upgraded my processor, motherboard and RAM to something that is Windows 11 compatible. The PC Health Check app says that my system is now fully ready for Windows 11. I download the Windows 11 package from Windows Update, and then schedule the upgrade at night. When I come back to check it, it seems that during the upgrade process it undergoes a Bugcheck 10d (0000000000000006, 0000000000000003). This has happened consistently 3 times in a row. It then reverts to Windows 10.

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Anonymous

Windows has a tool to find misbehaving drivers: Windows Driver Verifier (WDV)

https://www.tenforums.com/tutorials/5470-enable-disable-driver-verifier-windows-10-a.html

Driver Verifier-- tracking down a mis-behaving driver. - Microsoft Community

Driver Verifier - Windows drivers | Microsoft Learn

Read this link on Windows Driver Verifier (WDV):

Enable and Disable Driver Verifier in Windows 10

https://www.tenforums.com/tutorials/5470-enable-disable-driver-verifier-windows-10-a.html

Create a new restore point Create System Restore Point in Windows 10

https://www.tenforums.com/tutorials/4571-create-system-restore-point-windows-10-a.html

Learn the methods to recover from BSOD caused by WDV by booting into safe mode and running one or more of these commands:

verifier /reset

verifier /bootmode resetonbootfail

https://www.tenforums.com/tutorials/2294-boot-advanced-startup-options-windows-10-a.html

Plan to run the tool with various customized test settings.

a) Test all non-Microsoft drivers

b) Test no Microsoft drivers

c) For the first run of WDV select the 3 customized tests displayed in the TF tutorial

Whenever the WDV tool is started if there is no immediate BSOD then open administrative command prompt and copy and paste:

verifier /querysettings

Post a share link.

Customized tests will then be posted for the next run of WDV.

WDV can run continuously during the testing.

For any BSOD post a new V2 share link into the newest post.

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71 additional answers

Ramesh 181.6K Reputation points Volunteer Moderator

2025-03-01T04:23:00+00:00
It could be the ASUS Aura service (Reference: https://rog-forum.asus.com/t5/asus-software/iomap64-sys-fault-in-non-paged-area/td-p/640010)

Regarding the incompatible drivers, please run the Farbar Scanner and share your logs.

1. Download Farbar Recovery Scan Tool 64-bit (FRST64.exe)

https://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/

Note: If Microsoft Edge or Chrome mislabels the Farbar Scanner executable as PUA/malware, choose to keep it by tapping … in the bottom bar, choosing Keep, and then choosing Keep anyway in the dialog that appears.

See this screenshot: https://learn.microsoft.com/en-us/deployedge/media/microsoft-edge-security-download-interruptions/dowload-was-blocked.png. It's a safe tool used in most antimalware forums.
1. If the OS language is non-English, rename FRST64.exe to FRST64English.exe.
2. Run the program. Don't check or uncheck any options. Click "Scan".
3. Add the two logs, FRST.txt and Addition.txt, to a Zip archive, upload them to your OneDrive and share the link here.
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Anonymous

2025-03-01T04:05:10+00:00

Memory integrity shows the following incompatible drivers:
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Anonymous

2025-03-01T03:52:48+00:00

Try it again: https://drive.google.com/file/d/1GvqDOauymnTcZ2_8KF63NWL0UgF5yqwy/view?usp=sharing

IOMap64.sys is shown as the faulting driver. It might be related to some ASUS app. ASUS PC Probe, maybe.

According to Bing, it belongs to a package called:

The iomap64.sys file is associated with the Asus GameFirst technology, which is found on Asus motherboards. This system file helps optimize network traffic for gaming applications, providing a smoother gaming experience. However, it can sometimes cause issues, such as triggering a blue screen of death (BSOD) in Windows.

I don't see any programs installed called Asus Gamefirst, these are the only things installed Asus related:
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Ramesh 181.6K Reputation points Volunteer Moderator

2025-03-01T03:32:45+00:00
Try it again: https://drive.google.com/file/d/1GvqDOauymnTcZ2_8KF63NWL0UgF5yqwy/view?usp=sharing

IOMap64.sys is shown as the faulting driver. It might be related to some ASUS app. ASUS PC Probe, maybe.
```
* * * * *

DRIVER_VERIFIER_IOMANAGER_VIOLATION (c9)
The IO manager has caught a misbehaving driver.
Arguments:
Arg1: 0000000000000224, An IRP dispatch handler has returned a status that is inconsistent with the
IRP's IoStatus.Status field.
Arg2: fffff804c55b25a0, The address in the driver's code where the error was detected.
Arg3: ffff910a7314f720, IRP address.
Arg4: 0000000000000000, Expected status code.

Debugging Details:
------------------

Unable to load image IOMap64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for IOMap64.sys
* * * * *
```
I'd suggest enabling Memory Integrity to identify incompatible drivers. After identifying the incompatible drivers, they can be removed using Autoruns or Drivers Store Explorer.

To enable memory integrity in Windows, go to Windows Security > Device security > Core isolation details > Memory integrity. If it shows any incompatible drivers, post the screenshot here.
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