My PC keeps crashing and having BSOD ever since I charged my JBL speaker into the back ports

Anonymous

Hi All,

Yesterday, my back USB ports were automatically disabled to save energy. I renabled them to charge my portable speaker. Ever since then I keep getting tabs from google crashing, games crashing and ultimately I would get the BSOD with every time a different code: "UNEXPEXTED_STORE_EXCEPTION", "SYSTEM_SERVICE_EXCEPTION", more...

Please help me get this fixed,

Thank you in advance.

Please note that before all of this happened I was charging my speaker to the computer without a problem.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

63 answers

Anonymous

2025-03-17T10:16:52+00:00

Thanks for the clarification!
Was this answer helpful?

0 comments No comments
DaveM121 933.8K Reputation points Independent Advisor

2025-03-17T10:00:28+00:00

When you reset Windows it is like re-installing a new version of Windows, your apps will need to be re-installed after the reset.
Was this answer helpful?

0 comments No comments
Anonymous

2025-03-17T09:55:35+00:00

Sorry I didn’t really get the reinstalling my software part. Which one are we talking about?
Was this answer helpful?

0 comments No comments
DaveM121 933.8K Reputation points Independent Advisor

2025-03-17T09:44:15+00:00

Open the Settings App, then go to System - Recovery.

From there, you can start the Windows Reset operation, be sure to choose the option to keep your files, to ensure you do not loose any data, you will need to re-install your software when the reset completes.
Was this answer helpful?

0 comments No comments
Anonymous

2025-03-17T09:42:13+00:00

Yeah, I think its the best solution for this because it has been very bothersome and frustrating not being able to use my PC these pas few days.

Are there a lot of steps to factory reset my PC?
Was this answer helpful?

0 comments No comments