Windows 11 Pro 24H2 (build 26100.3194) ms-settings, start button, search and other not working, Unable to reinstall in place.

Anonymous
2025-03-15T15:47:54+00:00

My desktop computer:

built for windows 11,

12th Gen Intel(R) Core(TM) i5-12400, 2500 Mhz,

BIOS American Megatrends Inc. 9003, 11/04/2022 ,

SMBIOS 3.4 ,

ASUSTeK COMPUTER INC. PRIME H610T2-CSM D4 MotherBoard

After last update, ms-settings, start button, search bar and other fuctionality does not work,

I tried as usually with elevated cmd:

sfc /scannow -> no problem detected

DISM.exe /Online /Cleanup-Image /ScanHealth -> no problems detected

DISM.exe /online /Cleanup-Image /RestoreHealth -> restore succeded.

reinstall in place (after configuring for a clean startup) terminate (100%) but does not succed.

This is my C:\Windows\Logs\SetupDiag\setupdiagresults.xml:

I checked the

DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:"E:\sources\install.wim" from a mounted iso of windows 11 24H2 that I downloaded for the In place Reinstall.

I restarted OS but nothing changed.

From the Event Wiewer I found a lot of DistributedCOM 10001 errors (Sorry but my Windows OS is Italian):


Nome registro: System

Origine: Microsoft-Windows-DistributedCOM

Data: 15/03/2025 16:27:50

ID evento: 10001

Categoria attività:Nessuna

Livello: Errore

Parole chiave: Classico

Utente: PC-ANTONELLA\antonella

Computer: PC-Antonella

Descrizione:

Impossibile avviare un server DCOM Microsoft.AAD.BrokerPlugin_1000.19580.1000.0_neutral_neutral_cw5n1h2txyewy!Windows.Security.Authentication.Web.Core.BackgroundGetTokenTask.ClassId.WebAccountProvider come Non disponibile/Non disponibile. L'errore

"%%2147942852"

si è verificato durante l'esecuzione del comando

"C:\WINDOWS\system32\BackgroundTaskHost.exe" -ServerName:BackgroundTaskHost.WebAccountProvider

XML evento:

 ----------------

Data: 15/03/2025 16:18:29

ID evento: 10001

Categoria attività:Nessuna

Livello: Errore

Parole chiave: Classico

Utente: PC-ANTONELLA\antonella

Computer: PC-Antonella

Descrizione:

Impossibile avviare un server DCOM windows.immersivecontrolpanel_10.0.8.1000_neutral_neutral_cw5n1h2txyewy!microsoft.windows.immersivecontrolpanel come Non disponibile/Non disponibile. L'errore

"%%2147942852"

si è verificato durante l'esecuzione del comando

"C:\Windows\ImmersiveControlPanel\SystemSettings.exe" -ServerName:microsoft.windows.immersivecontrolpanel

XML evento:

-

I have 6259 DistributedCOM 10001 saved as an .evtx file.

Windows for home | Windows 11 | Install and upgrade

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

55 answers

Sort by: Oldest
  1. Ramesh 181.8K Reputation points Volunteer Moderator
    2025-03-18T02:03:06+00:00

    Hi Antonella,

    Please post the share link so I can download the archive (cbsdiag.zip).

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2025-03-18T04:43:55+00:00

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2025-03-18T05:02:25+00:00

    Dear Antonella Saveri

    Thank you for posting in the Microsoft community.

    You can press WIN+S to search for Powershell and right click to run it as administrator

    Enter:

    powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register

    $Env:SystemRoot\immersiveControlPanel\ AppxManifest.xml

    This will help you reset the settings function and will fix some of your problems.

    The second part.

    You can force a reboot three times,just go to WinRE>Troubleshooting>Advanced Options>Uninstall Recent Windows Updates.

    It will help you to go back to the state before Windows Update.

    Best Wish

    Shawn.Z-MSFT | Microsoft Community Support Specialist

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2025-03-18T10:33:42+00:00

    I posted now new cbsdiag.zip (just posted yesterday). Can you see it ??

    Was this answer helpful?

    0 comments No comments
  5. Ramesh 181.8K Reputation points Volunteer Moderator
    2025-03-18T10:43:18+00:00

    I don't see the link anywhere in this thread.

    After sharing it, please copy the download link and mention it here.

    Was this answer helpful?

    0 comments No comments