Windows 11 Upgrade - Error 0xC1900101 - 0x20017

Anonymous

Hi, I can't upgrade my win 11 from 23H2 to 24H2

Here is panther and rollback logs.

I've tried setupdiag, cleanboot, driver update, unplugging all external hardware, sfc, chkdsk, dism. Nothing helped.

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Anonymous

Hello,

I'll try to describe everything from scratch:

Note: I have a system drive running on an NVMe disk and a data drive configured as RAID 1. Additionally, BitLocker is enabled on my system disk.

First Issue:

During an in-place upgrade, the installation proceeds through the initial checks and starts the upgrade process. At this point, I see the following screen:

Once the process reaches 95%, the PC reboots but fails to start. After several failed attempts, the system rolls back the upgrade, and upon reboot, Windows displays an error message:

Solution:

As suggested by Ramesh, I completely disabled the SATA controller (or you can switch it to AHCI mode) since it wasn’t required for my Windows installation. This allowed the upgrade process to proceed further.

Second Issue:

After completing the first phase, the PC reboots at 95% (as mentioned earlier) and continues installing the update up to 30%.

After the second reboot, the installation reaches 100%.
However, on the final reboot, a BSOD with the error "INACCESSIBLE_BOOT_DEVICE" appears.
After several failed attempts, Windows rolls back the installation and upon reboot, Windows displays an error message:

Solution:

Deleted RAID drivers (though I don’t believe this was the cause of the issue, just noting it for reference):
- rccfg.inf
- rcraid.inf
- rcbottom.inf
Completely disabled BitLocker, as suspending it didn’t resolve the issue.

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63 additional answers

Anonymous

2025-03-12T22:20:11+00:00

Please post a querysettings share link.
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Anonymous

2025-03-12T18:14:06+00:00

1 tuneup log

2 upgrade failure log

3 . I've switched wdv with standard settings and selected All drivers. BSOD on a login screen

4 v2 updated logs
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Anonymous

2025-03-12T13:58:01+00:00
The computer has had many BSODs since Jan 2025.

There were also hangs / freezes.
1. Please post share links for Tuneup plus and upgrade failure info
2. Read this link on Windows Driver Verifier (WDV):
Enable and Disable Driver Verifier in Windows 10

https://www.tenforums.com/tutorials/5470-enable-disable-driver-verifier-windows-10-a.html
1. Create a new restore point
https://www.elevenforum.com/t/create-system-restore-point-in-windows-11.3602/
1. Learn the methods to recover from BSOD caused by WDV by booting into safe mode and running one or more of these commands:
verifier /reset

verifier /bootmode resetonbootfail

https://www.elevenforum.com/t/boot-to-advanced-startup-winre-in-windows-11.425/
1. Plan to run the tool with various customized test settings.
a) Test all non-Microsoft drivers

b) Test no Microsoft drivers

c) For the first run of WDV select the 3 customized tests displayed in the TF tutorial
1. Whenever the WDV tool is started if there is no immediate BSOD then open administrative command prompt and copy and paste:
verifier /querysettings

Post a share link.

Customized tests will then be posted for the next run of WDV.

WDV can run continuously during the testing.

For any BSOD post a new V2 share link into the newest post.

Windows 11 Pro

Version: 10.0.22631

Chkdsk:

Correcting errors in the Volume Bitmap.

Windows has made corrections to the file system.

Event[17491]

Log Name: System

Source: Microsoft-Windows-WER-SystemErrorReporting

Date: 2025-03-04T10:09:38.2080000Z

Event ID: 1001

Task: N/A

Level: Error

Opcode: Info

Keyword: N/A

User: S-1-5-18

User Name: NT AUTHORITY\SYSTEM

Computer: Dare-PC

Description:

The computer has rebooted from a bugcheck. The bugcheck was: 0x00000133 (0x0000000000000001, 0x0000000000001e00, 0xfffff8013f71c340, 0x0000000000000000). A dump was saved in: C:\Windows\Minidump\030425-13890-01.dmp. Report Id: 0cffbb04-7771-4fd1-8a54-38b6ab45d51d.

Event[4094]

Log Name: System

Source: Microsoft-Windows-WER-SystemErrorReporting

Date: 2025-02-17T21:57:57.5500000Z

Event ID: 1001

Task: N/A

Level: Error

Opcode: Info

Keyword: N/A

User: S-1-5-18

User Name: NT AUTHORITY\SYSTEM

Computer: Dare-PC

Description:

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000009f (0x0000000000000003, 0xffffe70ae0fbf120, 0xffffa006fd9077b8, 0xffffe70af6933010). A dump was saved in: C:\Windows\Minidump\021725-17250-01.dmp. Report Id: 29227b73-1391-4849-a958-bb6ed119e

Event[1257]

Log Name: System

Source: Microsoft-Windows-WER-SystemErrorReporting

Date: 2025-02-13T07:20:32.9680000Z

Event ID: 1001

Task: N/A

Level: Error

Opcode: Info

Keyword: N/A

User: S-1-5-18

User Name: NT AUTHORITY\SYSTEM

Computer: Dare-PC

Description:

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007a (0x0000000000000020, 0xffffffffc000000e, 0xffffe706f491d6f0, 0x0000000000000000). A dump was saved in: C:\Windows\Minidump\021325-15671-01.dmp. Report Id: 4a369f5b-0631-4948-a317-f9da38956d7a.

Event[5064]

Log Name: System

Source: volmgr

Date: 2025-02-19T16:05:13.3190000Z

Event ID: 161

Task: N/A

Level: Error

Opcode: N/A

Keyword: Classic,

User: N/A

User Name: N/A

Computer: Dare-PC

Description:

Dump file creation failed due to error during dump creation.
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Anonymous

2025-03-12T12:50:48+00:00
Hello,
1. https://drive.google.com/file/d/1DVRb54gbZ777dv-tIGf4xpCL0EEi6pnZ/view?usp=sharing v2 collector logs.
Ii'll try to run tuneup and upgrade_failure_info later today

2.

wmic useraccount get name, sid

Name SID

Administrator S-1-5-21-3964459754-973955284-352024611-500

DefaultAccount S-1-5-21-3964459754-973955284-352024611-503

Guest S-1-5-21-3964459754-973955284-352024611-501

krono S-1-5-21-3964459754-973955284-352024611-1009

taras S-1-5-21-3964459754-973955284-352024611-1001

WDAGUtilityAccount S-1-5-21-3964459754-973955284-352024611-504

whoami /user

USER INFORMATION

User Name SID

============= ============================================

dare-pc\taras S-1-5-21-3964459754-973955284-352024611-1001

reg query "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList
```
Default    REG\_EXPAND\_SZ    %SystemDrive%\Users\Default 

ProfilesDirectory    REG\_EXPAND\_SZ    %SystemDrive%\Users 

ProgramData    REG\_EXPAND\_SZ    %SystemDrive%\ProgramData 

Public    REG\_EXPAND\_SZ    %SystemDrive%\Users\Public 
```
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-18

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-19

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-20

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-21-3964459754-973955284-352024611-1001

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-21-3964459754-973955284-352024611-1002

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-21-3964459754-973955284-352024611-1009

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-21-3964459754-973955284-352024611-1023
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