Windows 11 Upgrade - Error 0xC1900101 - 0x20017

Anonymous
2025-03-11T12:19:08+00:00

Hi, I can't upgrade my win 11 from 23H2 to 24H2

Here is panther and rollback logs.

I've tried setupdiag, cleanboot, driver update, unplugging all external hardware, sfc, chkdsk, dism. Nothing helped.

Windows for home | Windows 11 | Install and upgrade

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Anonymous
2025-03-25T21:40:06+00:00

Hello,

I'll try to describe everything from scratch:

Note: I have a system drive running on an NVMe disk and a data drive configured as RAID 1. Additionally, BitLocker is enabled on my system disk.

First Issue:

During an in-place upgrade, the installation proceeds through the initial checks and starts the upgrade process. At this point, I see the following screen:

Image

Once the process reaches 95%, the PC reboots but fails to start. After several failed attempts, the system rolls back the upgrade, and upon reboot, Windows displays an error message:

Image

Solution:

As suggested by Ramesh, I completely disabled the SATA controller (or you can switch it to AHCI mode) since it wasn’t required for my Windows installation. This allowed the upgrade process to proceed further.

Second Issue:

After completing the first phase, the PC reboots at 95% (as mentioned earlier) and continues installing the update up to 30%.

Image

  • After the second reboot, the installation reaches 100%.
  • However, on the final reboot, a BSOD with the error "INACCESSIBLE_BOOT_DEVICE" appears.
  • After several failed attempts, Windows rolls back the installation and upon reboot, Windows displays an error message: Image

Solution:

  1. Deleted RAID drivers (though I don’t believe this was the cause of the issue, just noting it for reference):
    • rccfg.inf
    • rcraid.inf
    • rcbottom.inf
  2. Completely disabled BitLocker, as suspending it didn’t resolve the issue.

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  1. Anonymous
    2025-03-21T08:39:59+00:00

    Please post these new share links:

    From the earlier post:

    Please open administrative command prompt and copy and paste:

    pnputil /delete-driver oem1.inf /uninstall /force

    pnputil /delete-driver oem12.inf /uninstall /force

    pnputil /delete-driver oem39.inf /uninstall /force

    pnputil /delete-driver oem60.inf /uninstall /force

    pnputil /delete-driver oem62.inf /uninstall /force

    Post a share link.

    1. Tuneup plus

    https://www.tenforums.com/attachmen...-files-use-bsod-debugging-tuneup_plus_log.bat

    Batch files for use in BSOD debugging - Windows 10 Help Forums

    1. V2: BSOD - Posting Instructions | Windows 11 Forum
    2. upgrade_failure_info

    https://www.tenforums.com/attachments/bsod-crashes-debugging/353454d1638278360-batch-files-use-bsod-debugging-upgrade\_failure\_info.bat

    Batch files for use in BSOD debugging - Windows 10 Help Forums

    1. https://www.tenforums.com/attachments/bsod-crashes-debugging/355861d1640707960-batch-files-use-bsod-debugging-diskparinfo.bat

    Batch files for use in BSOD debugging - Windows 10 Help Forums

    1. Open administrative command prompt and copy and paste:

    dism /online /get-drivers /format:table >c:\drivers.txt

    fltmc

    schtasks.exe /Run /TN "\Microsoft\Windows\Application Experience\Microsoft Compatibility Appraiser"

    reg query "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\TargetVersionUpgradeExperienceIndicators" /s

    Post share links.

    1. Restart WDV with all customized tests except: [ ] 0x00000004 Randomized low resources simulation.

    Post a new verifier /querysettings or V2 share link

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  2. Anonymous
    2025-03-21T08:39:54+00:00

    Hi Ramesh,

    farbar logs are here

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  3. Anonymous
    2025-03-21T08:18:40+00:00

    Hello,

    As I previously mentioned, I have already completed this step. The upgrade failed with the same error.

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  4. Anonymous
    2025-03-20T23:26:55+00:00

    The logs reported that there were remaining Logitech drivers.

    Please open administrative command prompt and copy and paste:

    pnputil /delete-driver oem1.inf /uninstall /force

    pnputil /delete-driver oem12.inf /uninstall /force

    pnputil /delete-driver oem39.inf /uninstall /force

    pnputil /delete-driver oem60.inf /uninstall /force

    pnputil /delete-driver oem62.inf /uninstall /force

    Post a share link.

    Perform an upgrade.

    ╰─ff C:\Users\taras\Downloads\hvciscan_amd64.exe

    VbsGetIssues: 0x00000000

    VbsIsRecommended: 1

    HVCI incompatible driver scan start...

    HVCI: Driver scanning complete

    HVCI incompatible driver scan passed!

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