Windows 11 Upgrade - Error 0xC1900101 - 0x20017

Anonymous
2025-03-11T12:19:08+00:00

Hi, I can't upgrade my win 11 from 23H2 to 24H2

Here is panther and rollback logs.

I've tried setupdiag, cleanboot, driver update, unplugging all external hardware, sfc, chkdsk, dism. Nothing helped.

Windows for home | Windows 11 | Install and upgrade

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2025-03-25T21:40:06+00:00

Hello,

I'll try to describe everything from scratch:

Note: I have a system drive running on an NVMe disk and a data drive configured as RAID 1. Additionally, BitLocker is enabled on my system disk.

First Issue:

During an in-place upgrade, the installation proceeds through the initial checks and starts the upgrade process. At this point, I see the following screen:

Image

Once the process reaches 95%, the PC reboots but fails to start. After several failed attempts, the system rolls back the upgrade, and upon reboot, Windows displays an error message:

Image

Solution:

As suggested by Ramesh, I completely disabled the SATA controller (or you can switch it to AHCI mode) since it wasn’t required for my Windows installation. This allowed the upgrade process to proceed further.

Second Issue:

After completing the first phase, the PC reboots at 95% (as mentioned earlier) and continues installing the update up to 30%.

Image

  • After the second reboot, the installation reaches 100%.
  • However, on the final reboot, a BSOD with the error "INACCESSIBLE_BOOT_DEVICE" appears.
  • After several failed attempts, Windows rolls back the installation and upon reboot, Windows displays an error message: Image

Solution:

  1. Deleted RAID drivers (though I don’t believe this was the cause of the issue, just noting it for reference):
    • rccfg.inf
    • rcraid.inf
    • rcbottom.inf
  2. Completely disabled BitLocker, as suspending it didn’t resolve the issue.

Was this answer helpful?

0 comments No comments

63 additional answers

Sort by: Most helpful
  1. Ramesh 181.6K Reputation points Volunteer Moderator
    2025-03-20T15:13:09+00:00

    Hi, This is Ramesh.

    If you can backup the system image (using Macrium or a similar app), after doing so, share the fresh Farbar logs. We can eliminate the remaining drivers and try rerunning the setup.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2025-03-20T15:05:31+00:00

    dism and hvciscan results are here

    I discovered that some Logitech drivers were still lingering on the system. I removed them using pnputil and attempted the upgrade process again, but unfortunately, it was unsuccessful.

    Was this answer helpful?

    0 comments No comments
  3. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more

  4. Anonymous
    2025-03-20T04:12:58+00:00
    1. Open administrative command prompt and copy and paste: dism /online /get-drivers /format:table >c:\drivers.txt

    Post a share link.

    1. Download Memory integrity system readiness scan tool from Official Microsoft Download Center

    https://www.microsoft.com/en-us/download/details.aspx?id=105437

    AMD

    hvciscan_amd64.exe

    1. Open administrative command prompt and copy and paste: cd /users /taras /downloads hvciscan_amd64.exe

    Post a share link.

    Was this answer helpful?

    0 comments No comments