BAD SYSTEM CONFIG INFO error

Anonymous
2025-03-04T08:48:15+00:00

Hello, since 2 days ago I have had a bluescreen with the stopcode above, I've tried many different ways to fix it, even went up to install windows 11 twice on the system with no result.

I've got no idea what I need to do or if my system is just done for.

Could someone help or assist me?

Windows for home | Windows 11 | Recovery and backup

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  1. DaveM121 933.1K Reputation points Independent Advisor
    2025-03-05T14:19:55+00:00

    Asus support are the only ones that can resolve this, because the solution to see the drive during installation would be specific to your motherboard configuration.

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  2. Anonymous
    2025-03-05T14:28:06+00:00

    Am I supposed to put in the motherboard SN or the processor? I tried both in the mail but haven't tried the processor in the search.

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  3. DaveM121 933.1K Reputation points Independent Advisor
    2025-03-05T14:30:06+00:00

    I am sorry, I am not familiar with the process to access their support on their website.

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  4. Anonymous
    2025-03-05T14:59:19+00:00

    I have found some installation things under the product itself, could the first option be what i need?

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  5. DaveM121 933.1K Reputation points Independent Advisor
    2025-03-05T15:01:17+00:00

    It may be the AMD chipset drivers they provide, that would need to be extracted out of the installer and put on your bootable USB, but as I have previously indicated, I do not know for sure, this problem is specific to your motherboard.

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