I'm trying to contact Asus through the support, for some reason the serial that i put in doesnt want to work in the mail. Is there another way to obtain the driver?
BAD SYSTEM CONFIG INFO error
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Anonymous
Hello, since 2 days ago I have had a bluescreen with the stopcode above, I've tried many different ways to fix it, even went up to install windows 11 twice on the system with no result.
I've got no idea what I need to do or if my system is just done for.
Could someone help or assist me?
Windows for home | Windows 11 | Recovery and backup
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Anonymous
2025-03-05T10:58:56+00:00 -
DaveM121 933.5K Reputation points Independent Advisor2025-03-04T19:47:41+00:00 Thank you for that information, you do not have an Intel processor, you have an AMD processor.
I am not sure what driver you need to get the internal drive to appear in the installation on your motherboard model, it would be best to contact Asus support on the support page for your motherboard, they will be able to provide you with the required driver.
https://rog.asus.com/motherboards/rog-strix/rog...
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Anonymous
2025-03-04T19:40:37+00:00 These are all the components, no idea which one is the processor.
I don't know much about these.
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DaveM121 933.5K Reputation points Independent Advisor
2025-03-04T19:29:42+00:00 Thank you for the image, that is just your bootable USB.
Do you have a modern Intel processor on your PC?
If you do, you need to go to the support page for your PC on the manufacturers website.
From the chipset or storage section section, download the installer for the Intel RST drivers.
Extract out the drivers from that installer and put them into a new folder on your USB.
When you reach the part of the installation where you cannot see the drive to install Windows onto, click 'Load Driver', then select one of those Intel RST drivers, you will then be able to see the drive to install Windows onto.
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Anonymous
2025-03-04T19:26:04+00:00 These are the leftover options.