On the device you are trying to install Windows onto.
BAD SYSTEM CONFIG INFO error
Hello, since 2 days ago I have had a bluescreen with the stopcode above, I've tried many different ways to fix it, even went up to install windows 11 twice on the system with no result.
I've got no idea what I need to do or if my system is just done for.
Could someone help or assist me?
Windows for home | Windows 11 | Recovery and backup
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Anonymous
2025-03-05T12:16:42+00:00 On which device are you talking about?
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DaveM121 933.1K Reputation points Independent Advisor2025-03-05T11:26:08+00:00 At the very start of the installation process, press Shift + F10, or Shift + Fn + F10 to open Command Prompt
Run this command and hit Enter:
diskpart
Run this command and hit Enter:
list disk
Please provide a screenshot of that Command Prompt window.
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Anonymous
2025-03-05T11:19:22+00:00 I've tried to enter my model and sn which both didn't provide with the correct model as shown. The sn didn't show anything. It seems the B550 model isn't shown in that section.
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DaveM121 933.1K Reputation points Independent Advisor2025-03-05T11:00:27+00:00 The driver Asus support provides for your model will be the only driver that is compatible with your system motherboard.