Am I supposed to put in the motherboard SN or the processor? I tried both in the mail but haven't tried the processor in the search.
BAD SYSTEM CONFIG INFO error
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Anonymous
Hello, since 2 days ago I have had a bluescreen with the stopcode above, I've tried many different ways to fix it, even went up to install windows 11 twice on the system with no result.
I've got no idea what I need to do or if my system is just done for.
Could someone help or assist me?
Windows for home | Windows 11 | Recovery and backup
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Anonymous
2025-03-05T14:28:06+00:00 -
DaveM121 933.1K Reputation points Independent Advisor2025-03-05T14:19:55+00:00 Asus support are the only ones that can resolve this, because the solution to see the drive during installation would be specific to your motherboard configuration.
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Anonymous
2025-03-05T14:15:15+00:00 What the the possible solutions? I've tried to send Asus a mail twice but it didn't want to work. The SN should be correct as on the bill while it denies it in the mail.
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DaveM121 933.1K Reputation points Independent Advisor
2025-03-05T14:05:03+00:00 Even diskpart cannot see that drive, either there is a problem with the drive you are trying to install Windows onto, or you do need to get drivers from Asus support so the drive becomes visible during the installation.
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Anonymous
2025-03-05T14:02:49+00:00 Here is what I see.