BAD SYSTEM CONFIG INFO error

Anonymous
2025-03-04T08:48:15+00:00

Hello, since 2 days ago I have had a bluescreen with the stopcode above, I've tried many different ways to fix it, even went up to install windows 11 twice on the system with no result.

I've got no idea what I need to do or if my system is just done for.

Could someone help or assist me?

Windows for home | Windows 11 | Recovery and backup

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  1. DaveM121 933.1K Reputation points Independent Advisor
    2025-03-04T13:51:37+00:00

    If you are able to boot up your PC from a bootable USB, and select 'Repair this Computer' what options are avaialble and have you tried them all.

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  2. Anonymous
    2025-03-04T13:49:56+00:00

    I am able to do that but I cannot access windows within it, what's the next step using the repair?

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  3. DaveM121 933.1K Reputation points Independent Advisor
    2025-03-04T11:11:58+00:00

    If you are unable to get into WIndows and none of the recovery options are working for you from the Recovery Environment, then you will need to create a bootable Windows 11 USB on another working PC and boot your PC from that, then rather than installing Windows 11, select ‘Repair this Computer’ that will give you access to the Recovery Environment from there

    In the Recovery Environment on the USB, try each avaialble option.

    Click this link:

    https://www.microsoft.com/software-download/win...

    to download the Media Creation Tool to create the bootable USB.

    Then, Boot your PC from the Installation Media you just created (change Boot Order in your BIOS)

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  4. Anonymous
    2025-03-04T11:04:05+00:00

    I have tried to uninstall updates before with no effect. I cannot reset the computer somehow, it says it didn't work or can't work. Also I've downloaded the windows 11 installer twice so there are anymore updates. I just get the same crash everytime.

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  5. DaveM121 933.1K Reputation points Independent Advisor
    2025-03-04T10:51:39+00:00

    Thank you for that information.

    From the Recovery Environment, have you tried to unsintall the latest update, the System Restore option and if both those fail, have you tried the Windows Reset option while keeping your files.

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