SSD 990 EVO Plus (m.2) in bios but not in Windows NT!

Anonymous
2025-03-16T12:04:33+00:00

SAMSUNG SSD 990 EVO Plus (m.2)

Motherboard: Gigabyte Z370 HD3P-CF

Windows NT Home

I see the SSD in the Bios but not in the manager or explorer.

When booting from an old windows 10 disk it is visible, but not in Windows NT

Please help!

Thanks!

Freddy Peters

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2025-03-19T10:38:19+00:00

    Okay thanks, can you help? Can we solve this?

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  2. DaveM121 932.6K Reputation points Independent Advisor
    2025-03-19T09:16:17+00:00

    I am sorry, I am not familiar with where Microsoft may have service centers, they may have one local to you.

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  3. Anonymous
    2025-03-19T09:13:50+00:00

    Yes I am, is there a microsoft service in Amsterdam the Netherlands?

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  4. DaveM121 932.6K Reputation points Independent Advisor
    2025-03-19T08:05:33+00:00

    Sorry, I was offline, how are you progressing with this problem now, are you still unable to access the recovery environment?

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  5. Anonymous
    2025-03-18T19:29:46+00:00

    Tried it for 3 times but same blue screen

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