Hi ,
Test the back and see if the same problem occurs, but I believe it is a problem with the division. If it is separate, it is not capturing the sound from the audio output. It cannot go from the speaker to the headphone. There is no configuration that is wrong, because only the test image suggests that I may be wrong.
In this case, it would be a test with a very old driver, a new version or similar. If you want, I can see the driver ID and find one that is similar to yours. Install and test.
Independent Advisor - Community
Thanks