Hey can someone help me with this error on windows 11 24h2 update with error code 0x800700b7 on my laptop asus nitro 5

Anonymous

I have been trying all the method online and youtube with the trick and im already try to use windows download support try to redownload my windows 11 but its aint working and troubleshooting its not working too

any suggestion will help a lot thanks

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Anonymous

2025-03-06T16:53:35+00:00

the driver name is VGA right? cause i do tried update it at device management but its said i already up to date

oh and my laptop just got black screen like its froze for 3sec and i just goes black

and i cant do anything so i have to hold power button to shut it down
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Ramesh Srinivasan 88,105 Reputation points Independent Advisor

2025-03-06T16:58:53+00:00

Device Manager looks for updates from Microsoft's servers. It's better to install them from the vendor's site.

Install the VGA, Chipset, and DPTF drivers.
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Anonymous

2025-03-06T17:11:24+00:00

got it thanks

i just download all of that its still does show the setting but i can change the brightness with my keybroad

does the blackscreen from before i have to worry about?
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Ramesh Srinivasan 88,105 Reputation points Independent Advisor

2025-03-06T19:08:29+00:00

Quan,

Good to know that you can change the brightness.

Where does the black screen appear?
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Anonymous

2025-03-06T21:06:47+00:00

hey i just woke up um i dont know its kinda randomly happen when im open google chrome to replied ur help
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