Hey can someone help me with this error on windows 11 24h2 update with error code 0x800700b7 on my laptop asus nitro 5

Anonymous

I have been trying all the method online and youtube with the trick and im already try to use windows download support try to redownload my windows 11 but its aint working and troubleshooting its not working too

any suggestion will help a lot thanks

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Ramesh Srinivasan 88,105 Reputation points Independent Advisor

2025-03-07T03:19:49+00:00
Ok. If this happens frequently, consider installing Windows cleanly.

Before that, backup the drivers using these commands from admin Command Prompt:
```
md D:\Drivers

DISM /online /export-driver /destination:D:\Drivers
```
(Assuming D:\ is an external drive.)
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Anonymous

2025-03-07T12:10:38+00:00

sorry for the late reply i got so much work today

yep i will do that again if that happen again thanks
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Ramesh Srinivasan 88,105 Reputation points Independent Advisor

2025-03-07T12:11:31+00:00

Ok. All the best.

Regards
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Anonymous

2025-03-13T02:06:30+00:00

Hi ramesh its been a while now and my laptop its getting random freeze and blackscreen maybe happen when i open app and close it but i dont know seem kinda random
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Ramesh 182K Reputation points Volunteer Moderator

2025-03-17T18:23:43+00:00

Hi ramesh its been a while now and my laptop its getting random freeze and blackscreen maybe happen when i open app and close it but i dont know seem kinda random

Hi Quan,

You may consider clean installing Windows 11.

Before that, backup the drivers using these commands:

md D:\Drivers

DISM /online /export-driver /destination:D:\Drivers

(Assuming D:\ is your external drive.)
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